Ken Murray'S Air Conditioning & Heating

Ken Murray's Air Conditioning & Heating operates as a family run HVAC business right in the Dallas area. They handle heating and cooling work for homes across the region with straightforward service that focuses on getting systems running right without extra hassle. Ken Murray leads the outfit and brings in family members like his son to handle calls and repairs. The crew knows the local weather swings that hit hard in summer and winter so they show up ready for whatever breaks down in those older homes or newer builds around town. Homeowners count on them for honest assessments instead of upsells that drain the wallet.

The team steps in for full furnace replacements when units fail during cold snaps and they tackle air conditioning fixes that pop up at odd hours. Alex the technician once rolled up to a house at seven in the evening after finishing a big job elsewhere just to service a unit that had quit on the owner. He and his son pushed through a complicated furnace install in one long day without stopping for meals to meet the deadline. They also handle same day AC repairs when leaks show up and they skip unnecessary tests like dye checks that other outfits try to push for seven hundred dollars. Ken himself takes time on the phone to explain problems and gives bids that stay competitive while matching exactly what the house needs.

Customers keep coming back because the work stays solid and the pricing beats the big quotes they get elsewhere. Reviews highlight how the crew communicates clearly about what broke and how they fix it without dragging things out or adding costs. Speed shows up in after hours calls and quick responses on the same day while quality comes from careful installs that last. Price fairness stands out when they turn down chances to oversell and communication feels direct from Ken down to the techs on site. That consistency across dozens of jobs builds real trust in the Dallas HVAC scene. DIRT Score 4.97 from 36 reviews on Finds.

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“Ken Murray is an exceptional business man and it extends throughout his entire family. Alex, the technician who worked on my air condition yesterday, was outstanding. Alex came to my house around 7 pm after leaving a very large job that requires him to return in order to finish the job. He serviced our air condition and had us feeling like we had purchased a brand new unit. I strongly recommend Ken Murray and staff to satisfy all of your air condition and heating needs. They are the real deal. We have been customers for more than 30 years. Willie & Sharon DeBerry”

“Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed-upon price even with the extra time invested. Really thankful that they prioritized me for immediate service with the holidays and cold weather coming soon. I will never use anyone else.”

“I love the service with Ken Murray's! This is a family run, local and honest business. Kenny explains issues very thoroughly and offers very competitive pricing! I used this company two years ago when I found a recommendation on NextDoor. They were able to address my issue the same day to get my AC up and running when it was 100 degrees outside. I received the same service this past weekend. Kenny himself came over within 30 minutes because he was already in the area. Within 1 hour he had replaced the motor and got my AC working again. The great part about his service is that he carries Lennox parts on his truck. Since that is the type of unit I have he has all parts on hand, so the customer does not have to wait for a part to be ordered or picked up! Kenny is also very friendly and personable. I highly recommend Ken Murray's!”

“I found my new HVAC service company. Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion. Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later. They showed up, diagnosed the issue and got our AC up and running until they could make the necessary repairs the next day. Their quote was almost half what the other company quoted for the same repairs. Ken and his team run this business with integrity. Fair. Honest. Professional.”

“I highly recommend Ken Murray and his team.They are professional, honest and provide excellent service at a fair and competitive price. In addition to providing our regular service, they have installed two new systems for us, and both times the process went smoothly. They showed up when they said they would and stayed until the job was complete.”