Kiwi Services Inc
HVAC Contractor · Dallas, TX
About
Kiwi Air operates as an HVAC specialist right in Sugar Land, TX. This full service air conditioning repair company focuses on residential and commercial needs across the area. Their work covers cooling solutions and heating solutions along with HVAC maintenance for homes and businesses. Background details show they handle new HVAC installation to replace old equipment and improve home comfort while cutting energy use. They also address indoor air quality concerns by tackling pollutants that affect daily living. Sugar Land homeowners rely on this approach for systems that perform well in local conditions without unnecessary extras.
Kiwi Air handles residential AC service calls for breakdowns and tune ups plus commercial AC service for larger setups like new construction projects or system swaps. Technicians focus on installing high efficiency heating and cooling equipment that lowers usage and helps with long term costs. They provide maintenance programs to keep units running smoothly and indoor air quality improvements that reduce mold or bacteria buildup. Work often involves quick responses to cooling failures during peak seasons and detailed checks on ductwork or controls to prevent repeat issues. Customers note solid outcomes on both small home repairs and bigger commercial jobs that restore full operation fast.
Sugar Land summers bring intense heat and humidity that push HVAC systems hard so common jobs include urgent AC repairs and seasonal maintenance to avoid breakdowns. Homeowners frequently deal with rising energy bills from constant cooling and indoor comfort problems tied to poor air flow or outdated units. Kiwi Air earns its strong reputation through consistent speed on service visits quality workmanship that lasts and clear communication on options and pricing. Reviewers highlight reliable fixes that match expectations without overpromising. DIRT Score 4.91 from 1132 reviews on Finds.
DIRT Score Breakdown
1133 reviewsView on Google →
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What Customers Say
“Not worth the money. I had 2 rugs cleaned and they brought them back no issues. Was finally able to roll them out and place them where I needed them and found that they were not cleaned very well. In fact they look like they just got vacuumed. The stains are still there and now im having to send them back out again to get cleaned. I will never use Kiwi for anything.”
“Kiwi Services is the best!!! Korey has now cleaned our carpet two times and he is efficient and friendly. I spoke to Roy on the phone to schedule our next cleaning and he was so kind, informative, and personable. Don’t look anywhere else for great services and a job well done!!!!”
“Kiwi had our rugs for weeks, then we returned in the same condition that they picked them up in. We asked for a re-do and i still couldn't tell if they were even cleaned. There is no quality control for their rug service. From what i can tell, it's a scam. they charged us 500 to store 2 rugs and then brought them back.. (with leaves and all)”
“Update: 02/07/2023 It’s been over 60 days where the accountant and manager Elizabeth stated in email a refund was being processed. She gave excuses for holiday delays and stated in email the refund would be processed the week on 01/16/2023. No refund as of 02/07/2023 and no response from Elizabeth via telephone or email. And, customer service representative states she is not allowed to transfer me or provide information for Elizabeth’s manager or area manager for resolution. 12/06/2023 I didn’t have a good experience with an 8’ x 8’ area rug cleaning. I received the rug back after the initial pickup and there was some white fuzz on it, so I vacuumed it and the carpet appeared to have been deodorized, but not cleaned. There was quite a bit of dust and dog fur. I called in, spoke with a representative and forwarded pictures of the dirt/dust and dog fur after vacuuming and a redo pick up was scheduled. The turnaround time was a week shorter for the redo. The carpet looked bright, but I hadn’t seen it recently and there were no issues with it, so I thought all was good. I vacuumed it to be sure and there was more dirt and dog fur with original taped instructions and manufacturer paper label still intact and unchanged. I genuinely believe the carpet sat somewhere for a week untouched. It’s a shame, because I wanted to support a local business, instead of, a big box company. Support personnel were respectful and apologetic over the telephone and by email, but results are what matter. Fool me once, shame on you; fool me twice, shame on me. Life lesson learned.”
“They had my rug for months - first a cleaning then waiting for repair. It was returned soiled and now it is completely disintegrating. It was obviously mis stored and I am concerned it was retuned with rug eating moths The company came to pick up my rug and I specified over and over THIS IS CONTAMINATED They arrive ZERO prepared. I had to supply the covering for the rug. So be prepared - if your had your rug picked up in January- your rug could be contaminated- WELCOME TO KIWI INFECTION CONTROL 3 week later: holidays have been among us - I was asked to wait till after to hear from the rug expert… Radio silence Emailed - oh your rug is in quarantine and we treated it as a customer courtesy- it will be 650$ to repair it (we worked to reduce that from 800$) Why wasn’t I notified prior to treatment - why did you treat without permission assuming I would pay you to repair what you damaged?! Response:Larva hatch within 2-3 weeks of eggs being laid on a rug, I see we delivered the rug back in July and we heard about this issue in December. In all honesty this is would have been prevalent in the rug back in August if it was due to our center. In addition, I checked our records and we had no cases of rugs coming into our facility during the time your rug was in our care of moth issues nor did we have any other cases reported to us Most Respectfully, Elizabeth Ann Cyr Attention!! You are expected to be a rug expert by Kiwi!!! You are expected to know within 2-3 week they damaged your rug. Research up prior to dealing with this “company””
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