L D Goss Refrigeration

L D Goss Refrigeration runs HVAC work out of Grand Prairie and takes calls for the Dallas area. The family owned shop has handled repairs and maintenance on every major brand of equipment since 1979. Mr. Goss oversees the jobs that include refrigerant swaps to newer options along with full air conditioner repairs and heating system installs. They also sell new units from brands such as Goodman and Lennox and keep regular hours from midnight to nine at night Monday through Saturday with Sunday closed.

Linda called on Mr. Goss for more than twenty years and noted he reached jobs the same day even in emergencies while one full system he put in still runs after twenty three years with only small wear items swapped. Deborah used the same crew across four houses over two decades and said the service stayed steady without extra headaches. One other customer needed a fast diagnosis that arrived promptly but later ran into trouble when follow up messages went unanswered and requested quotes never arrived.

The crew returns calls inside twenty four hours and covers Grand Prairie plus nearby towns. Diagnosis visits carry a seventy five dollar charge that one customer wished had been stated ahead of time. Hours stay consistent most weekdays and weekends except Sunday though some replies after the first visit turned spotty and left jobs unfinished.

Three reviews mix long term reliability and quick arrivals with gaps in later communication and surprise fees. Recurring notes cover systems that keep running for decades alongside dropped messages and fee details. DIRT Score 1.6 from 3 reviews on Finds.

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“I have used Mr. Goss for over 20 years and he is honest, reliable, and has always fixed any issues the same day. He installed a new system in our home over 23 years ago and it still works perfect. Only had a couple of small parts replaced due to wear. Anytime you have an emergency he will be there on time. Great customer service.”

“We have used LD Goss for over 20 years, in 4 different houses. He has always went above and beyond and gives excellent service.”

“Pros: -Came fast when I needed a diagnosis Cons: -Sporadic replies and eventually stopped replying -I asked for multiple quotes and Goss never got back to me -Charges $75 for diagnosis while other servicers offer free diagnosis and consultation . Wish I was disclosed this prior to having him come out”