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Redbird Heating & Air Conditioning Llc

HVAC Contractor · Dallas, TX

Residential
Active

About

Redbird Heating & Air Conditioning Llc operates out of Dallas, Texas and takes on HVAC work for homeowners throughout the city. The outfit handles heating and cooling systems built to stand up to long hot summers along with the sudden cold fronts that sweep through the area. Their crew manages everyday repairs on units that break down plus full replacements when older equipment finally gives out after years of heavy use. Houston stands out as the main technician who takes these calls and gets things running again without wasting time on extra steps or delays that homeowners often run into during peak seasons.

Houston fixes broken heaters on evening calls when a furnace quits just before bad weather arrives and he replaces thirty year old air conditioning units along with the matching furnace once both have worn down completely. He walks through the testing steps to pinpoint the actual problem in the system and then lays out the equipment choices so the owner can select what matches their house and budget. He has shown up twice on short notice when an AC unit stopped running and charged only for the work that got completed instead of adding on extra fees. These jobs cover direct repairs to get systems back online fast along with bigger installs that keep homes comfortable through the swings in Dallas weather.

Homeowners keep noting the quick arrival times when problems hit and the straightforward explanations that stay clear from the first visit through the finish. The quality of the fixes holds up even when conditions turn rough and the costs remain direct with no surprise additions on the bill. Communication stays plain so every detail gets covered without confusion and the results match what was promised each time. DIRT Score 5.0 from 70 reviews on Finds.

DIRT Score Breakdown

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70 reviewsView on Google

4.9

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What Customers Say

Contacted Houston with RedBird Service Co and he promptly made it to our house to get our heater operating correctly. He explained in detail about what he was testing to diagnose the furnace correctly. It was an evening time call and he didn’t hesitate to solve our issue. Much appreciated and highly recommend. Keith and Lindsay.

Not only did he replace our 30-year-old AC unit and furnace.... But he went through all of the options and explained the differences and explained why he thought we needed the options we were given to choose from. We were tickled pink that we were able to choose the best of the three options and still be able to afford it! As we had already gotten previous bids that were through the ceiling out of our reach. He was already servicing our house with our old system so then when you add on the dependability and being local and knowing he's going to be there when you need him there's your big bonus! We love Redbird and Houston! Not to mention he protected us by finding and fixing a propane leak we did not know we had from recent repairs on another appliance buy a different service company that could have been really bad!

Houston is great. Twice now we have had issues where our AC has stopped running, and both time he's stopped soon after we called and saved the day. He is very reasonable, only charging for the work he does, and does great work!

I found Houston to be the consummate professional: friendly, efficient, a great communicator and one who completes the job with high quality workmanship. I experienced a problem with my furnace this morning, unfortunately, right before we are expecting a major storm and some very frigid weather. Because the furnace still seemed to be working (although not optimally) when Houston returned my call, I almost told him the issue could wait until early next week. After describing the symptoms to him though, he said he was very concerned the issue might need to be fixed right away. He said he'd be here as soon as possible, and his pre-assessment was right. The pilot sensor was extremely corroded and hours away from completely failing. My (ancient) furnace is almost 30 years old, and the replacement part would have needed to be ordered from a parts warehouse, and who knows how long that would have taken. Houston ended up creating a workable sensor from a part he had in his truck that came from an older furnace. By no means an exact match, but he fashioned it so it would work well with my furnace. The flame pilot was also plugged up, so he cleaned that and got it working efficiently again. I was so happy to have my heat back on after thinking I could be waiting days for a fix. I was literally blown away by his top-notch customer service. I wholeheartedly recommend!

Can’t thank Houston enough. He came to our house and helped us out in a time of need. Very professional and was able to fix our unit right away. Definitely will use him from now on. Thank you!

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