Suburban Heating & Air Conditioning Co

Suburban Heating & Air Conditioning Co has worked out of Dallas, Texas since 1967 handling HVAC jobs for houses and businesses across the area. They take on residential and commercial work with sales, service, and full installations for air conditioning, heating, and geothermal systems. The outfit stays open every hour of every day so they can answer calls and roll out when something breaks down in the middle of the night. Their address sits at 3918 Peachtree St. and they run as a Carrier Factory Authorized company that keeps things moving without a lot of extra talk.

They perform routine maintenance on mini split units, swap out failed AC blower motors, and add coolant when leaks show up, often finishing the fix in under an hour as one customer saw when the motor replacement got done in 45 minutes. Technicians show up ready to check systems, follow through on issues, and handle both small repairs and bigger installs without dragging things out. Homeowners in Dallas call them for fast responses during the worst summer heat and they bill for the actual work plus drive time on each visit while keeping the focus on getting the unit running again.

Customers keep coming back because the crew stays honest about what a system really needs and avoids pushing extra parts or upgrades that do not fix the problem. Reviews highlight quick arrivals, solid pricing on blower motor jobs and mini split service, and steady performance that holds up through Texas summers without constant callbacks. A few jobs take multiple trips when the first fix does not hold, yet the overall pattern shows reliable communication and quality that matches the mixed results across the board. DIRT Score 3.75 from 23 reviews on Finds.

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“I’ve had Suburban handle two mini split services, and found their team to be knowledgeable, helpful, and proactive in resolving issues or following up on my behalf. I trust them with my repairs and fully intend to continue using their services in the future. Both the service technicians and the office staff were friendly and professional, readily assisting with my questions and scheduling needs.”

“Do not use this company. First they do a shotty install, then they kick the ball down the road until they are out of their warranty window. 4 trips to service my unit in one year. Never attempted to do anything but put more coolant in the system. They charge for THEIR drive time. Every single invoice I got had bad math, extra charges, and my unit never returned to working order. I can’t warn you enough to find a better company.”

“Great company, with amazing pricing and fast service! They replaced my ac blower motor and had me back to normal within 45 minutes! Will be recommending Suburban to all my family and friends”

“I have used Suburban for over 25 years. They are a good and honest company, NEVER tried to sell me something I don't need. They are very dependable and keep my air conditioning running and keep me cool in this Texas heat. I love them !”

“Charles & Suburban Are The Best. Before Charles, Don ran the company. He was great too. For I would say 50-60 years, Suburban has installed and serviced about 25 properties for me and my family. Multiple new installs. Multiple checks and repairs. I trust them so much, I have left my key under a rock so they could get in and work when I was away. No, they are not the cheapest, they are most DEFINITELY not the highest either. They are licensed, insured, professional and trustworthy and stand by their work. Charles will tell you like it is. He is also reachable on the weekend - who DOES that in 2019? When my frugal grandmother starting buying small rent houses decades ago, she looked for bargains - but she never once considered moving away from Suburban Heating & Air, even though an individual would have been cheaper. Yes, they have charges for travel etc - just like EVERY OTHER COMPANY. They're coming by my house today. One of the guys came by last week on his way home on a Friday night. These are good people.”