Texas Choice Heating & Air

Texas Choice Heating & Air runs HVAC operations across Dallas, Texas, with their main shop in nearby Farmers Branch. They focus on heating and cooling systems along with air duct cleaning for homes and rental properties throughout the metro area. As a supplier member of the Apartment Association of Greater Dallas since 2021, the outfit stays plugged into local property needs and the tough demands that come with Texas heat and sudden cold snaps. Technicians and project managers on staff handle daily calls for both quick fixes and larger installs without extra layers of management slowing things down.

Ryan handled a same day visit to one home where he tracked down a faulty component on the unit and got it running again after a more detailed check than previous companies had done. Another job involved installing a full heat pump plus extra duct work, with the crew making sure everything fit right and operated clean from the start. They also manage air duct cleaning and system supplies for apartments and houses, showing up with the right parts and finishing the work so owners can get back to normal without repeated callbacks. Customers note the crews explain what broke and how they fixed it before leaving the site.

Homeowners keep coming back because the techs show up when promised, sort out problems on the first trip, and charge fair rates for solid results. Reviews highlight fast response times even on busy days, clean installs that hold up through summer peaks, and clear updates from the office to the field. Quality shows in the way units run quieter and more efficiently after service, while price complaints stay low across the board. DIRT Score 5.0 from 184 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I recently had an excellent experience with Texas Choice Heating and Air. Their team was professional, efficient, and courteous throughout the entire process. From the initial consultation to the installation, everything was seamless. They provided a comprehensive explanation of the work needed and delivered exceptional service. My heating and air conditioning system is now functioning flawlessly. I highly recommend Texas Choice Heating and Air for their expertise and top-notch customer service”

“Ryan came to my house and diagnosed and repaired the faulty piece on my unit quickly and efficiently. His diagnostic was far more thorough and in depth than Baker Bros who I’ve used in the past. He also was able to come out same day. Much appreciated and I will definitely use this company going forward”

“Set appointment initially for Wednesday morning from 6am-11am. By 11:30, I called to find out where the technician was and was informed that it would be late afternoon before they arrived. I never received an update and time is money. I expected more professionalism from Texas Choice. Thankfully I cancelled the appointment. Had another company come out right away and right on time. I rarely leave negative reviews. Gave 2 stars for the polite receptionist that was obviously had to apologize on their behalf.”

“Right Choice installed a new heat pump and additional duct work in my home. They did an excellent job Their work was high quality and professional. The staff and installers were friendly, knowledgeable, and ensured the installation went smoothly. I will definitely use them again.”

“The tech (Randy) was very friendly and courteous. His experience was obvious because he took time to check and test components before replacing them. We had cooler air in our home in only 2 hours!”