Tropical A/C & Refrigeration Llc

Tropical A/C & Refrigeration Llc operates out of Dallas handling HVAC work throughout the Dallas-Fort Worth metro area. With over 30 years of experience in air conditioning and refrigeration, the company handles both residential and commercial jobs in the region. They take on furnace repairs, new equipment installs, and keeping older systems running through the heat and occasional cold spells common around here. Homeowners and businesses reach out for maintenance on all brands of cooling units plus walk-in coolers and freezers. Their crew includes bilingual technicians who handle urgent calls around the clock when needed.

The team focuses on maintenance and repair for air conditioners along with commercial refrigeration needs. Edward takes most service calls and has handled maintenance on the same homes for over a decade, including full replacements when systems reach the end. Crews respond within hours for issues like a leaky ceiling caused by an AC problem or keeping an old inherited unit running without repeated breakdowns. They spot problems that previous companies overlooked and explain the needed fixes clearly. This covers both home heating installs and larger commercial HVAC setups with the same straightforward method. One customer noted how the crew identified unit troubles that two prior outfits missed entirely.

Customers return because the technicians answer calls quickly, arrive on schedule looking presentable, and understand how to handle difficult repairs. Reviews highlight how fast they show up and how well they communicate both the technical details and simple explanations. They solve issues that two other companies could not identify, and they keep systems going longer than expected. Speed and clear talk come up often, along with the results on both easy and stubborn jobs. DIRT Score 3.42 from 11 reviews on Finds.

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“If you are looking for a reliable air conditioning/heating company, Edward is your guy. We have been using him for over 10 years for maintenance and he also installed a new unit. He always answers the phone. If he doesn’t answer, he is fast to respond. Yesterday we woke up to a leaky ceiling from the A/C and he was here by the afternoon. He has come by on his way home from work, late in the evening when our old A/C had went out. We love Edward and highly recommend. Thank you so much for being so reliable. You don’t find reliable companies these days. You’re the best!!!!”

“I have been using Tropical A/C and Heat for about 2 years now. We have an old system that we inherited so we're trying to keep it running as long as possible. Edward (both of them) are extremely knowledgeable and professional. There have been here very quickly every time I have needed them and have provided great service. Highly recommended.”

“Provided great AC repair services. Promptly identified and provided solutions to issues we were having with our units that two other AC Companies failed to do.”

“They were able to get us in within hours of our call. Tech showed up on time, well dressed and presentable. He was knowledgable and well spoken and communicated the issues of our system both very technical and in terms easily understood. Even if it wast great news. I am personally thankful for our tech, as we have been dealing with a home warranty company prior to this. They had sent two different techs at two different time and both gave different explanations as to why unit wasn't working. None of which was the actual problem. I can not recommend this company in any higher regards.”

“BEWARE! I have a home warranty. Tropical A/C will take the service call money and fill the unit with freon at $75 per pound and then tell you that almost everything is not covered by the warranty. I asked for a recall appointment since it was 90 degrees upstairs just 2 weeks after they came out. Since they knew they were not getting more money from me, they said they couldn't come out for 10 days. I waited the 10 days and took the day off and they never showed. They screened my calls and would not answer, but they did answer when the home warranty company called. I would not recommend them. 2/19/19 Addendum: It took you a year to reply to my post, that says it all... Most of what you have posted is completely untrue. You must be confusing me with someone else, this all occurred a year ago. My home warranty has answered and paid on every one of my claims timely (just paid for a new dishwasher). Your hostile response, however, is completely in line with what I remember of your service. Not to worry, I have an excellent air conditioning repair company now and won't be calling you ever again.”