72 Degrees Services Llc

72 Degrees Services LLC operates as an HVAC contractor serving homeowners around Denton, Texas, with their main base in nearby Sanger. They focus on residential heating and cooling systems, handling everything from routine maintenance to full equipment swaps in a region that sees hot summers and occasional cold snaps that push units hard. The company takes on service calls often routed through home warranty providers, sending out techs to diagnose and fix issues on air conditioners and furnaces without overcomplicating the process for property owners who just need things running again.

Their work centers on installations like new AC units where crews arrive on site, set up the equipment, and check connections before wrapping up. Technicians such as Levi handle full installs with attention to keeping the job moving forward, while others like David conduct detailed system inspections during warranty visits to identify problems and complete repairs on the spot. Nathan has been noted for arriving to assess units but sometimes adjusting times due to scheduling. These jobs typically involve checking refrigerant levels, replacing faulty parts, and ensuring the whole setup operates correctly after the visit, especially when calls come in during peak seasons when systems fail under load.

Feedback shows mixed results that explain the overall rating, with some homeowners noting solid work from the techs on repairs and installs but others pointing to delays in arrival times and limited updates on appointment windows. Speed and communication draw the most comments, as waits past promised slots frustrate customers during urgent needs, though quality on the actual fixes holds up in positive cases. DIRT Score 2.74 from 24 reviews on Finds.

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“I had an outstanding experience with Levi and his team. From start to finish, everything was handled with professionalism, care, and clear communication. The installation crew was punctual, respectful, and incredibly hardworking—they got our new AC installed efficiently and made sure everything was working perfectly before leaving. Thanks to their work, my family finally had a comfortable night’s sleep, which made a huge difference for us. I’ll admit I was initially hesitant due to some online reviews and had even considered switching vendors, but I’m so glad I didn’t. Levi and his team completely exceeded my expectations and proved those concerns wrong. Their dedication to quality service and customer satisfaction really stands out. It’s rare to find a company that is this responsive, reliable, and genuinely committed to doing the job right. I highly recommend Levi and his team to anyone looking for HVAC services—you’ll be in excellent hands.”

“Very professional. Not sure why people have entered negative reviews for them. I raised requested thru choice home warranty yesterday afternoon and tech was assigned to come between 11-3. Mr. David showed up at 2:30 (called me at 2 to give 30 minutes notice). Thoroughly inspected the system and replaced the part & fuse that were gone bad and tested the system thoroughly. Additionally before leaving suggested me how to take care of the unit by my own. If I need anything done in future, I will ask for them only and specially Mr. David. Very helpful & nice person.”

“Unprofessional company with poor communication skills. Put in a service request through home warranty company on a Friday afternoon before a holiday weekend. Received an email after 11 PM informing me of an assigned appointment window on Tuesday with 72 degrees LLC. I called and left 72 degrees messages Friday , Saturday, and Tuesday letting them know that the time they assigned me would not work. I sent an email Tuesday and got a reply saying " No promises", but they would "Let the Technician". It was not clear what they were letting the technician know or do. I called later in the day Tuesday and got someone on the phone who let me know that they don't make appointments and i have to be there when the technician calls and that I had missed the technicians call earlier in the day. according to my phone There was no call earlier in the day. He then told me that we would try again Wednesday and promised to call me 45 min to an hour ahead of time. Then today ,Wednesday, they send me another email moving my appointment time out 10 more days in the future. I have called the warranty company and asked for a different vendor. I do not recommend this company.”

“Choice home warranty assigned them to send a guy out. My appointment window was from 11am -3pm. I didn't receive any communication from them until around 2pm. When I received an call from their tech Nathan prior to the appointment he said he would be late and wouldn't be there until around 4pm and tried to claim he was given the wrong address by CHW, even though the appointment confirmation from 72 Degrees had the correct. He then proceeded to try and get me cancel the appointment because he was convinced the issue wouldn't be covered by the warranty even though he hadn't even looked at it yet. When I told him I would still like him to come look at it he said he did want to waste his time if it wasn't going to be covered. I had to use one of my PTO days for this appointment and now its wasted. I called Choice and told them we want a different vendor.”

“These guys are the first call for any of our AC needs from here on! I called at 12 and they were here within an hour! While that may not always be possible, it was quite refreshing to experience that response. We just got the AC tune up and service. They checked every parameter of all the major components and replaced the contacts and refrigerant. They even gave me an honest heads up on how old our components were and how much more life to reasonably expect from them. Perfectly professional and they even went above and beyond when they saw a few minor issues (although difficult to access) they could address on the spot. The price for the service was better than I could have hoped for! You'd do well to give them a call just for a tune up before it gets hot. Very satisfied and they just earned a new customer for life!”