
Climate Care AC & Heating
HVAC Contractor · Denton, TX
About
Climate Care AC & Heating runs an HVAC operation out of Denton, Texas. Tim and Judy own the family business that started in 1995. They handle air conditioning repairs, new unit installations, furnace replacements, coil work, and heating system maintenance. The company holds EPA certification and works as an American Standard customer care dealer across Denton plus nearby spots like Coppell, Lewisville, and Flower Mound.
Homeowners call them for full system replacements when old units fail during peak heat or cold. Tim and his crew have installed attic air handlers and complete heat pump setups, then cleaned the work areas before leaving. They have replaced evaporator coils after spotting leaks during checks and arranged warranty coverage so owners paid nothing extra. Judy books appointments on short notice and has corrected billing errors right after jobs finish.
Reviewers note the crew arrives the same day or within twenty minutes on emergencies, sticks to quoted times, and explains options like good-better-best equipment choices. Pricing stays lower than bigger outfits, with one job quoted at three hundred fifteen dollars instead of sixteen hundred. They communicate schedule changes, work around existing thermostats supplied by the owner, and return for follow-up checks. Service contracts bring repeat visits for ongoing maintenance without added upsells.
The company holds a five-star Google rating from one hundred ninety-three reviews. Common points include honest dealings, fast scheduling, and reliable results on repairs and installs that last.
DIRT Score Breakdown
193 reviewsView on Google →
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What Customers Say
“We have been a customer for at least 10 years. They have always provided outstanding service and at reasonable prices. We would, and have recommended them through the years. We have always had the utmost confidence in Climate Care. We just had two HVAC installed, and the complete process went smoothly, on time, and we were well informed from start to finish. Highly recommend!!!”
“The owners, technicians, and staff of Climate Care are always very helpful and responsive to our needs. They have been servicing the heating and air conditioning in our home for many years and we are always so pleased with their service. We just purchased and had Climate Care install a brand new system. They worked efficiently and cleaned up all the areas in which they worked before they left. Highly recommend!”
“Judy was fantastic setting up our appt on short notice, and Tim and his crew did an excellent job installing our new attic air handler. We would HIGHLY recommend them to anyone. Dependable, honest, and they did great work. Immediately after they finished and we had paid, Judy called because they had accidentally charged us for Freon that they didn’t use. She quickly refunded us the amount overcharged. I was very impressed because most companies I have dealt with would have just pocketed that extra money and not said anything. Thank you very much, Tim and Judy.”
“Tim & Judy are so nice to work with. Every service person who has come out has been knowledgeable and helpful. And, they don't overcharge for unnecessary things! Our units are running great after several years of their service plan. I highly recommend Climate Care.”
“Climate Care did excelled work for us replacing our AC system. They were professional, courteous, and their customer service was excellent. For example, the package that I bought did not come with a new thermostat (I was not having the furnace replaced) but they installed one that I provided free of charge. Also, when I first called to report my AC issue, they had someone out in less than 20 minutes to look at it.”
“Climate Care has provided outstanding care for my heating & AC systems for over 20 years. They are honest, reliable, and professional. During a recent maintenance check, they discovered a Freon leak in my AC coil which required it to be replaced. As this can be a very costly repair, I was extremely pleased that Climate Care took the time to perform the research to determine the repair would be fully covered under warranty. I continue to be extremely pleased with Climate Care's service!”
“I have called Climate care multiple times and they have always scheduled an appointment within the few days, shown up on time, and quickly diagnosed the problem. Their work has been efficient and effective--the problem has been eliminated. Best of all, their prices have been extremely fair, I consider them a bargain. When one of the "big" highly advertised firms quoted me an estimate of over $1600, Climate Care performed the same work for $315. Climate Care = quality work, timeliness, professionalism, and good value. Call them first! You will not regret it.”
“Tim came out to look at our current situation and discuss what our wants/needs in new HVAC were. He quoted us good/better/best choices and thoroughly explained the pros/cons of each system. After we decided which one we wanted we called to schedule our install. They were great to communicate and work with our schedule. We have had several contractors for different items in our home and I think timeliness is what most of them do the worst. It can be so frustrating while you wait around for someone to get here. UGH! So, I was pleasantly surprised when Climate Care showed up ON TIME precisely when they said they would. They got right to work, communicating when there were some unexpected issues, and cleaned up when they were done. Highly recommend their service.”
“Tim and his crew are professional, friendly and informative. Their prices are great, showed up on time and Tim came by later to double check the crew's work and make sure I was satisfied with the work. Climate Care AC& Heating came highly recommended from members of my Sunday School. I highly recommend them too!”
“The team arrived on time, were always courteous & cleaned up their area after completing the project. They did what they scheduled to do without going over budget & the installation of the new ERV & drain pans looks very professional! They knew what they were doing & I would definitely recommend Climate Care A/C to others!”
“I am very satisfied with the service I have received from Climate Care AC & Heating. Around two years ago the fan in my very old furnace died in the middle of the summer and so my AC could not blow cold air in the house. I found Climate Care on the internet and called. They did their best t get me in as soon as possible and replaced my furnace. Well two weeks ago the AC portion of the system finally died on the hottest days of the year and luckily they had a cancellation and were able to replace the outside unit and inside condenser the second day after I called. It was 90 degrees in my house! I trust Climate Care and feel they do an outstanding job without taking advantage of their customers. I recommend them without hesitation.”
“I have been using these guys for several years now. Always very nice (Texas friendly) people to deal with. I have experienced a repeating problem with my heating and they have always taken care of that the same day I call. I use their service contract and they always take very good care of me. I will eventually need a new A/C unit and they have given me a very fair estimate of what that will cost AND the estimated life expectancy of the unit I have. I like that so I can budget in advance!”
“Climate Care (Tim and Judy) gave me excellent service. New evaporator coil for a good price; Judy did lots of checking to see if it was still under warranty, and Tim is efficient, friendly, and knowledgeable. 5 stars. They are my go-to A/C company.”
“They always fit us in the same day and are honest and reliable. Last year when our AC wasn't pushing out cold air they refilled our freon which lasted the season. This year we had the same issue so we decided to purchase a complete system. Judy & Tim were very professional and great to work with. They refilled our freon to keep us comfortable until they got our orders units in. The install went very well and we added zoning to it which has made a huge difference. We would recommend them to anyone!!”
“AC went out in summer. They put a temporary fix on our existing 15+ year old unit so we could stay in our home with a rickety old unit for another day or two while they scheduled our new installation appointment. The crew installed our new American Standard 14 seer 2.5 Ton Heat Pump system. It is 95% more quiet than our retired 12 seer Trane. It cools pleasantly. I waited to write this review till the cold months came to see what the heat pump option could do for us. The thermostat automatically switched to 'heat' mode as it should have and began heating our home quietly and adequately. Our unit will turn off heat pump mode if it is extremely cold and it needs to revert to conventional method of passing air of heat elements. But for now, it is only turning on the reverse heat pump mode. So far I am happy after about 2.5 months of the new system. They were a great price when compared to 2 other quotes. Thanks Climate Care!”
“I had just sent away technician Johnnie Frost of Frost Brothers Heating and Air that had repaired my A/C unit by finding a wire that had blown off the compressor unit. He reattached the wire and ran it for over an hour with no negative issues. Then he came to discuss my options. He said we can leave it and call it a day or we can replace it under warranty which was to expire in a few months. I asked how much would be my out-of-pocket and he said $2,000 for labor and Freon. I told him I’ll take my chances this compressor will last another 10 years. Then he said he couldn’t leave it like that because it was unsafe attempting to make no choice but for me to pay him $2,000. I sent him on his way but Not before he disconnected my A/C to leave me and my family without cooling. Tim with Climate Care came out to look over my system. He hooked it up and ran like a charm like before and since I was a electrical technician in my past career advise me to purchase a repair kit that would give a more secure attachment to the compressor and prevent a repeat of what had happened. Then to top it off, he didn’t charge me a cent! Can’t beat that! God bless this man and his company. Climate Care AC &”
“I've used climate care for about 15 years now. Always great friendly, helpful, service. A company you can trust. They get here fast in an emergency. Get the service contract you will save money.”
“I have used them for at least 15 years and they have always gone above and beyond our expectations. They are quick, reliable, friendly, reasonably priced (lower than most others) and just a real pleasure to work with. As a retired CPA, I can tell you they are your best resource for all heating and air conditioning needs.”
“Our long term HVAC contractor sold their business. We were looking for a new provider and Climate Care came highly recommended. Before they fixed our problem, they called our former provider to make sure they were actually no longer in the business...super high integrity move. Fixed our problem in a hurry with amazing service. Easy and fast to schedule. Can’t recommend highly enough.”
“AWESOME Customer Service!!! We have used Climate Care AC & Heating on several different occasions. They have always been wonderful. I believe the person who answers their phones - is the most amazing woman in the HVAC industry. (I think her name is Judy) She is kind and gentle, offers to help in any way possible. She has sent a technician out after hours as a courtesy. She RETURNS PHONE CALLS when she says she will. She is absolutely amazing. I would highly recommend this company. They will be our Heating and AC service company for years!!!”
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Climate Care AC & Heating
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