All Country Air Llc

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“I would avoid the company as well, the technicians are inexperienced. In 2024 we hired them for a Deep Clean on a home mini split. They sent two tech out, they did a shallow cleaning and failed to clean the unit porperly. The company made it right and sent their “senior” tech out, and did a proper cleaning. We hired them again shortly after on the condition the same tech come out. He did, they did a good job. December 4th 2025 we hired them again, the two techs they sent out upon arrival had to ask me what the job even was and I had to inform them it was a deep clean on a mini split. They said ok and got to work, they had a hard time taking it apart, and they at one point asked me for cleaning rags to wipe out the case. I was surprised at the request. I asked them if they had the bag and cleaning system and the lead guy had no clue what I was even talking about. They called the shop and apparently they forgot the cleaning kit. The techs left and went back to the shop. When they came back they said the shop did not have the kit, and needed to order it, so they’d do the best they can and have to come back out. They half way wiped my unit down, didn’t clean the outside coil or unit, didn’t even fully clean the case and started putting it back together. When they finished, they literally left a cover from the inside of the unit out, and told me it was irrelevant… They had left over parts!!! They tried to offer to reinstall it but I wasn’t taking that risk. Now it’s January, my Minisplit now is not functioning properly, I have a left off part from the job, and the company never contacted us again. Your reply is false… You booked the job and sent the techs out first, they had no clue what the job even was, they didn’t have the cleaning kit, they had to return to the shop. When they got back from the shop they said they didn’t have the kit, and would need to come back. Not once have you contacted me since then. The electrical panel cover was installed on the Split before your techs removed it. When they were leaving I found it and showed it to them. They were absolutely dumbfounded on what to do. When the older tech told me it’s fine and not needed, you could see the younger tech react to my face, because I couldn’t understand how it was not needed, it was an installed cover before it was removed by the tech. Now it’s March and my unit is not working properly. Down to one star based on the it’s not our fault even though it’s our fault reply.”

“Highly recommend Country Air! When we were having AC issues, they came out right away and provided exceptional service. The technician was knowledgeable, professional, and thorough, taking the time to explain everything and make sure we understood what was going on. It’s refreshing to find a company that is honest, responsive, and truly puts customers first. Excellent service from start to finish. We’ll definitely be using Country Air again!”

“We needed HVAC maintenance, but our normal HVAC company had us on a wait list for two weeks, only to be rescheduled several times. We called Country Air and they sent someone out same day! James showed up to help, and let me tell you - he is one of the most professional, knowledgeable and honest people I have ever had the pleasure of doing business with! Country Air, you have a superior and talented guy working for you - I will DEFINITELY be using Country Air from now on!”

“My call for service was answered within an hour. A tech (David) was sent out expecting to recharge the unit but found a different issue. He not only talked me through it, he walked me through it and explained everything in detail. Unit was back up and running within an hour and house in now cool again. I highly recommend this company not only for the customer service but technical service as well!”

“At first I was surprised and disappointed because a new technician arrived who I did not request and who I was not familiar with. In the past, if the technician I requested couldn't come for some reason, the office called to notify me ahead of time so there would be no surprises. As it turned out, today's techician, NIck, did an excellent job inside and out on our AC checkup. He was also very courteous and easy to work with. I believe I may have my new first choice technician for any future work with Country Air.”