Comfort Team
HVAC Contractor · El Paso, TX
About
Comfort Team operates out of El Paso as a locally owned family HVAC business that handles both residential and commercial work across the area. They focus on full heating and cooling needs including refrigerated air conversions, mini split systems, furnaces, evaporative cooling, heat pumps, and tankless water heaters while also running their own sheet metal fabrication shop for custom ductwork and fittings. As an American Standard dealer they take on installations, replacements, repairs, tune ups, and emergency calls, staying licensed bonded and insured to protect homeowners on every job. The crew stays ready for whatever the desert climate throws at systems whether it is a breakdown in summer heat or winter heating issues.
They handle everything from complete system installs to targeted fixes like the time Jesse and his son sorted out mini splits on one property with clean efficient work that left the homeowner impressed. Another call had them step in on a Mr Cool DIY five ton unit where a line got broken during install, and they finished the whole job properly inside two days. Technicians like Connie check refrigerated systems on site and tell folks straight when service is not needed yet instead of pushing extra calls, while the team on bigger jobs explains steps in detail sticks to the timeline and sweeps up every bit of mess before leaving. Preventative maintenance plans and troubleshooting round out what they offer to keep units running without surprises.
Homeowners keep coming back because the work shows up fast usually the next day or sooner, the quality holds up with no corners cut, and the crew communicates clearly without any runaround on costs or timing. Reviews highlight the honest advice that saves money, the thorough checks for issues like carbon monoxide during service, and the way they treat every house with respect by protecting floors and finishing clean. That consistent approach on speed quality and straight talk builds the trust that shows in their record. DIRT Score 4.4 from 17 reviews on Finds.
DIRT Score Breakdown
17 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Honest, kind people!! Spoke to Connie & instead of letting me waste money on a service that was only needed yearly she told me when I had last serviced my refrigerated system and said I wasn't due! Fast response and can usually come out next day! When they do their yearly servicing they check for CO2 leaks which is amazing! Love this company!”
“Call the Comfort Team! Jesse was wonderful! He was professional, efficient, and friendly. He and his son did a great job on my mini splits! I can't recommend them enough. If I could give them more stars I would. In my book they get 11 Stars: 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 I know I will call them when I need any HVAC services again!”
“I want to express my gratitude for the professional work done. I made a mess with a Mr. Cool DIY 5 ton unit and broke a line. They were not only to fix but finish the install in an excellent manner. The final product of the work was perfect. The service was quick too, done less than 48hrs. I highly recommend their service.”
“Professional, explained all in detail, honored their time-line, covered everything to keep my home clean, AND completely cleaned up after they were done and very friendly and kind people. FANTASTIC team, great work.. HIGHLY recommend!”
“I have nothing but the highest praise for Jesse and Comfort Team. My 16-year-old AC was making a grinding noise. I called the company, and Jesse came out the following morning to assess the problem and related solutions. After Jesse carefully explained the problems and coupled with the age of the AC, I decided to have a new AC and heating unit installed. A few days later Jesse installed the new AC & heating unit and chemically cleaned my other AC unit. I 100% recommend Comfort Team for your HVAC needs.”
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