Gateway Air Conditioning & Sheet Metal Co., Inc.

Gateway Air Conditioning & Sheet operates out of El Paso, Texas as a full service HVAC and sheet metal outfit that covers both homes and commercial properties. They handle air conditioning and heating installs along with repairs, plus custom sheet metal fabrication in stainless steel and other materials. The crew stays busy with refrigerated air conversions during the hot summers and emergency calls when systems break down in the desert climate. Homeowners reach them for routine maintenance plans or sudden failures, and they offer financing options to keep jobs moving without long delays. Their technicians show up prepared for the range of issues common in El Paso buildings, from older units to newer setups that need quick attention.

The team sends techs like Alex to handle cooling repairs where the system has quit entirely, and he gets everything running again while answering questions straight and keeping the customer informed throughout the visit. When an air conditioner stopped working, another tech arrived the next day, spotted the bad TXV right away, and delivered a clear quote the following morning after explaining the problem without any runaround. Customers also note same day diagnosis on outages followed by next day fixes using parts still under warranty, with no extra pushback on claims. They cover full installs for heating and cooling, indoor air quality work, and sheet metal jobs that tie into the HVAC systems, all while sticking to the job at hand in El Paso homes and businesses.

Homeowners keep coming back because the crew shows up fast when the heat hits or the furnace quits, diagnoses problems without guessing, and completes the repairs the same or next day in most cases. Reviews highlight honest answers on what needs fixing, professional handling of warranty parts, and clear communication that leaves no confusion on costs or timelines. The quality of the work holds up through the seasons without callbacks, and the pricing stays reasonable for the level of service provided in the area. DIRT Score 4.38 from 57 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I just wanted to take a moment to share how happy I am with your service. Everything is cool again, and I truly couldn’t be more pleased! Alex, thank you for your outstanding work—you made me feel like I was your only customer. I really appreciated your timeliness, honesty, and the care you put into explaining everything. It’s not always easy to find service that is both reliable and reasonably priced, but you absolutely delivered. Stephanie, I also want to thank you for your excellent customer service. Your kind and knowledgeable demeanor made the entire experience smooth and reassuring from start to finish. It’s clear your team values professionalism and customer care, and it really shows. I will definitely be recommending Gateway Air Conditioning to others! Thank you again for such a positive experience. Melissa Lopez”

“My air conditioner stopped working one day so I called these guys and they sent a technician the following day. The technician was quick to diagnose the issue. Turned out to be that the TXV was bad. I asked him a few questions. He answered confidently and truthfully. Got a quote the following morning. I called back and asked them to schedule the technician to come out. The technician showed up early on the scheduled date and fixed the issue pretty quickly. The whole process from the first call to get a diagnosis to scheduling and finally to fix the issue was pretty seamless and quick. I highly recommend this company.”

“Fast and professional service. Was pleasantly surprised at quickly my HVAC system was diagnosed and fixed. Well worth the call! Gateway is my go to now! I highly recommend them”

“Awesome work, our AC went out and they were able to diagnose same day, and repair with parts under warranty the very next. Appreciate their work and no hassle about warranty claims.”

“Tech Ernie was right on time and very professional. Explained what was done to the unit to work efficiently. Gateway Air has been our company to go to service our units. Highly recommended company.”