Phil'S Plumbing Shop Inc

Phil's Plumbing Shop Inc works out of El Paso, Texas and handles HVAC repairs along with related plumbing tasks for houses across the city. Located at 7361 North Loop Dr, the crew fields calls for system issues that pop up in the dry heat and occasional freezes that hit the region. They show up for both planned service and sudden problems that leave homeowners without proper cooling or water flow. The shop has built a long local presence by covering a range of residential needs that mix HVAC equipment with pipe and drain work.

They respond to busted outdoor pipes by shutting off water and making repairs fast while keeping costs low, then return weeks later at no extra charge to sort out follow-up complications on the same line. Calls for frozen pipes in winter or backed up toilets get handled the same way with quick arrivals and straightforward fixes. One visit involved starting a cooler only to find water overflowing, though the crew did not stand behind the work unless their own parts had been installed. In another case a worker arrived in a bad mood and made rude remarks before being asked to leave the job.

Customers often note the fast response times and fair prices when the job stays simple, yet the overall record shows repeated problems with warranty follow-through and how some visits were handled. Mixed feedback on quality and communication pulls the average down despite the positive notes on price and speed from long-term users. DIRT Score 2.62 from 15 reviews on Finds.

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“This company was such a blessing when our outdoor pipe busted, they fixed it quickly and were very inexpensive. We needed them to come back a few weeks later to manage some complications with the same pipe and they didn’t charge us anything to come out and repair it. They are very friendly, efficient, and honest.”

“My family has been using phil's for at least 4 decades. Can't say enough nice things. My house has had frozen pipes in an emergency, backed up toilets & everything in between. They're there quick as humanly possible. They're professional, reasonably-priced & if they spot something around the corner that's wrong & easy to fix...they just fix it cuz that's who they are. Good people”

“Use at your own risk. They turned on my cooler this spring and the water started overflowing. It was within the 30 days after the work but they didn't honor their guarantee. They will only honor their warranty if they use their own parts which they didn't mention at the time.”

“When worker arrived he was upset about something. After he made a rude comment to me I requested that he and his helper leave. This experience was some time ago. Went with plumbing Dr. Instead. They did great work.”

“Always so fast, great work with attention to detail , and friendly customer service!”