Times Refrigeration A/C & Heating, Inc.

Times Refrigeration A/C & Heating runs as a family owned HVAC outfit based in El Paso since 1983 and covers the local area plus Las Cruces. They focus on keeping homes and businesses comfortable through the desert heat and cold snaps with straightforward service calls and installations. The crew takes on everything from basic fixes to full system swaps without overcomplicating the process for homeowners who just need reliable cooling or heat when the weather turns. Their base at 11610 Rojas Drive lets them reach jobs fast across both residential neighborhoods and commercial spots in the region.

They handle AC repairs, HVAC conversions, duct cleaning, heating jobs, and refrigerated air setups along with solar options. On one job a 3 ton Carrier unit got fixed at a fair rate with no delays on a commercial site. Another crew led by Manny and Alex put in fresh duct work that replaced fifty year old rusted lines full of holes. Mateo handled an evaporator coil swap on a Rheem heat pump under warranty and got it running right while the office kept things moving smooth on the phone. These crews show up with the right parts and tools to finish the work in one visit when possible.

Customers keep coming back because the jobs finish on time without surprise costs and the quality holds up through daily use. Reviews point to solid communication from the start, fair pricing on bigger installs, and crews that show up ready to work hard in the El Paso conditions. Speed and clean results on repairs stand out across commercial and residential calls alike. DIRT Score 4.55 from 117 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This place can't even fix a bologna sandwich! All they do is installed units. They do not know what they are doing. 3000 dollars later still doesn't work. Tell me I'm wrong guys! They cost me a lot of money! I had it fixed by a local for 150 bucks. These guys are not educated on nothing. Mark my words.”

“Recent repairs on a 3-Ton Carrier refrigerated air unit were handled professionally, promptly and at a reasonable price. Highly recommend Times Refrigeration for commercial HVAC work.”

“Excellent work performed by the crew and met my expectations in my new duct work installation. Manny, Alex, and his crew are professional, hardworking, and exceptional. One of the best prices for a new installed duct work. My previous old duct work was almost fifty years old with rust and holes in it was time to replace. The ladies in the office at TIme's are very nice everyone seems very nice and friendly. --Damian Maynard”

“Times Refrigeration installed my Rheem heat pump and has done a great job when work was needed to keep it working. Recently the Evaporator Coil was replaced under warranty. Their super-tech “Mateo” did a great job of removing the old unit and installing a new one. The office staff is courteous and efficient and always doing their best to assist their customers. I am happy with their performance and will continue to use them for my heating and air conditioning needs!”

“After surveying many quotes from HVAC contractors, we decided to go with Times Refrigeration. We needed a new furnace, as the old one surrendered its life after so many years and the second level swamp cooler was nearing its end too, so we decided to have it replaced also. We called Times Refrigeration. The front office personnel, Sally, was very helpful as she guided us through their process. She sent their HVAC employee, Mateo, to provide us the FREE estimate. He was cordial, polite and very businesslike. Mateo asked to see the furnace and the A/C unit. He then proceeded to analyze the situation. Once he provided us with the written estimate, we told him we would have an answer for them before the end of business. The total estimated cost was very reasonable, compared to the other estimates we got from the other HVAC companies. I immediately called Sally and told her we liked the numbers and would like to contract Times Refrigeration to R&R our AC and furnace. Sally and I settled on the date and time. On that specific date, Sally called to inform us that she’ll be sending two HVAC employees, Mateo and Carlos, and that the team would be arriving at our house between the hours of 9:00 AM-12:00 PM. True to her word, her employees showed up at 9:00 AM sharp. Both employees (Carlos and Mateo) introduced themselves and with a firm handshake they greeted me. From the onset, their demeanor was professional. Since Mateo already knew where the furnace was located at, he showed Carlos where he would be starting his work. Another Times Refrigeration employee (Alfredo) showed up to assist. He took over the furnace duties and Carlos assisted Mateo who took care of the AC. By the end of the that day, we had a new furnace and a new A/C. Times Refrigeration did such a good job that, a day or two later, I hired them again to handle another furnace as our house has two furnaces. Sally sent Mateo, he surveyed the job and provided me with the estimate. Since I was already familiar with the quality of their work, I accepted the estimate immediately. And again, the quoted price was very reasonable. We (Sally and I) agreed on the date and time for the R&R of the old furnace. She sends their team. Again, they are at my front door by 9:00 AM sharp. By the middle of the afternoon, we had a new furnace. Overall, my family and I are happy with the quality of work that the Times Refrigeration employees, (Mateo, Carlos and Alfredo) did. They cleaned up the work area and took all the boxes with them. Weeks later, I hired them to Winterize our new A/C and furnaces. And I’ll be calling them in March of 2026 to prep the units for Summer. I recommend Times Refrigeration for your A/C and/or furnace needs.”