Total Air

A.B.R Hvac & Maintenance Services Llc works out of El Paso, Texas, and handles HVAC needs across the city and into Las Cruces. The outfit focuses on cooling and heating systems for both houses and commercial spots, including full replacements and upgrades to refrigerated air setups. They keep a dispatcher on hand after regular hours and through weekends so an on-call technician can respond fast to breakdowns. Homeowners in the area deal with hot summers and cold snaps that push equipment hard, and this crew steps in for repairs, new installs, and ongoing maintenance to keep air moving right.

The team takes on jobs like swapping out a failed high side compressor on a TRANE unit that had two compressors, fixing weak heat flow through an upstairs master bedroom, and handling complete unit installations from start to finish. Katie fields initial calls and lines up the right tech, while the crew checks systems for efficiency, sets up smart thermostats, and runs preventive maintenance on both residential and commercial equipment. They also convert older setups to refrigerated air and improve indoor air quality with fresh air solutions that cut down on dust and allergens. Customers note the techs show up ready to diagnose and complete the work without dragging things out.

Homeowners keep coming back because the work holds up and the prices stay reasonable compared to what they expected. Reviews highlight reliable scheduling, clear answers to questions during installs, and techs who know their stuff on issues like compressor failures or uneven heating without making extra trips. The crew earns steady marks for showing up on time, keeping costs in line, and treating every job with straight talk and solid results that build repeat business. DIRT Score 4.1 from 12 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We had a great experience with Total Air from start to finish. I received quotes from multiple AC companies, but Brandon with Total Air stood out by providing an itemized estimate with multiple unit options. That made my decision to go with Total Air an easy one. Unlike some of the other companies, they actually came to my home, took measurements, performed a thorough assessment, and explained exactly what was needed and what everything would cost. Brandon was professional, knowledgeable, and took the time to answer every question I had without making me feel rushed. The installation team arrived on time, completed the work efficiently, and made sure everything was working properly before they left. The office staff was also friendly, responsive, and kept me updated throughout the entire process. They went above and beyond to make me feel like a valued customer, providing daily updates and completing the job much quicker than I expected. Their pricing was fair, there were no surprises, and the quality of their work speaks for itself. If you're looking for a trustworthy local HVAC company in El Paso, I highly recommend Total Air. We'll definitely be using them again for any future heating and air conditioning needs.”

“We had an outstanding experience with Total Air here in El Paso. From the very beginning, their team set the bar high. Steve, the salesman, was incredibly knowledgeable. He didn’t just give a quick quote—he took the time to thoroughly evaluate our setup, even checking that our walls were properly insulated to make sure we were getting exactly what we needed. That level of detail really stood out. On top of that, their scheduling was impressive. They were able to get us on the calendar within just 2 days, and they actually showed up early, which is rare and much appreciated. The owner, Brandon, personally came out, shook my hand, and made sure I felt confident in the decision. That kind of accountability says a lot about how they run their business. The installation crew was professional from start to finish. They worked efficiently, cleaned up everything when they were done, and made sure both the condenser and main unit looked great and were working perfectly inside and out. After getting 5 different quotes from other companies, I can confidently say their pricing was very fair—and the service made it an easy choice. Thank you, Total Air and team! Highly recommend.”

“I called total air to come to my home and perform a routine maintenance on my AC. Everything from the call, to the updates on my scheduled appointment, to the technicians who came out, was all top notch. The technicians especially were very kind and took photos of before and after each step of the process. The billing was super simple as they sent me a link to pay online while I was at work. I also felt the amount paid was very reasonable. Needless to say any other issues I will definitely call them again. Was such a great experience.”

“I had my a/c replaced and got a great deal on the model I wanted. I am really glad I was approved for the special financing and was a big deciding factor for choosing an hvac contractor. I had been looking at a new a/c unit for a few months since mine went out last summer. I had quotes from a few different contractors and I can say that Total Air really stood out to me and my family. Brandon took his time going over the different options and although I wasn't sold on what was in stock, he offered to get me a more efficient model if I didn't mind waiting. I was in no rush since it isn't too hot in the spring. Honestly, the wait was only a few extra days until installation. Brandon was very professional and courteous to my family and even made sure to lock my side gates properly for my pets. Something that was not done by other contractors and led to my animals getting out. The day of installation was great. The crew was polite and cleaned up well. Everyone was professional and answered any questions I had. I had a new a/c and furnace installed with an updated thermostat. I've been using the heating and cooling for the past few weeks and they both work great with no concerns! The thermostat is easy to use and the heating and cooling adjust quickly. I'm very happy with the level of service I received from everyone at Total Air and will definitely be reaching out to them for any future services and/or maintenance!”

“My 22 year old heating and cooling system decided to detonate just as temperatures outside reached 100°. Total Air showed up early Monday morning to check out the system and let me know it wasn’t repairable. They provided me several quotes, giving me different options to choose from that would fit my lifestyle and budget. The installation was quick, efficient and professional, and they cleaned up thoroughly when they were done. The techs were very courteous and respectful. These young men were some of the nicest I have ever had to work with on an installation. Thank you, Total Air for the great service! I will happily recommend you to my friends.”