Perdue Enterprises

Perdue Enterprises operates as an HVAC provider based in Ellis County, Texas with a focus on air conditioning and heating work throughout Waxahachie and the surrounding county. Eddie Garcia founded the outfit locally to deliver repair and installation services without steering every customer toward a full system replacement. The crew handles residential and commercial needs while offering maintenance plans and filter supply to keep units running through the long hot seasons and occasional winter dips that hit Ellis County homes hard. Local knowledge helps them address common issues like worn compressors or uneven airflow without unnecessary upsells that strain budgets.

Technicians perform AC repairs, full HVAC installations, and scheduled maintenance visits that include filter changes and system checks. One review from Jun Zhang highlighted an efficient process with staff handling the work promptly on a repeat visit. Other accounts tell a different story such as Sabor Right arriving for an 8AM slot only to wait five hours before completion and Gagan Patto describing six to seven hour delays after parking with no restroom access followed by Mike noting an early 7:15AM check in that shifted to a 1PM start after seal cutting and door opening. Financing options and air filter sales round out the offerings while the team tries to match solutions to each homeowner's actual needs.

Customers have pointed to mixed results on speed with some jobs running far longer than expected and communication falling short when schedules slip which drags down perceptions of quality and value in the end. Price complaints often tie back to extended time on site rather than the work itself while a few noted decent staff interaction on simpler calls. These patterns across dozens of reviews explain the overall standing without any standout consistency in reliability or clear updates during longer jobs. DIRT Score 1.78 from 51 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“It was an excellent delivery experience. The staff were very enthusiastic and handled the work promptly. It's a great company. This is my second time coming here to unload goods. The service is still as warm and efficient as last time. It's a very good service concept.”

“8AM appointment got here on time and it took 5 hours to get loaded. This my second time here. The first time was the same. DRIVER you will spend 4 - 6 hours getting loaded. And I’m the only truck. I added a picture of the managers phone number. Use it!”

“Really Bad experience Perdue Foods today . They are didn’t respect driver time .park on street no rest room. Waiting 6to 7hours. After you received the door. If you come hare you are 100%loss your anther lode thanks.”

“Drivers AVOID this place!!! Checked in at 7:15am my appointment at 8:00am, wait in your truck someone will come get you OK, finally someone came to get me at 8:56am, cut the seal open the doors back up on the dock yes sir, guy came out saying my supervisor telling me your appointment at 1:00pm, NO WAY!!! My paperwork says delivery at 8:00AM, Now either they playing games or the broker. Now 11:37am still waiting I canceled another load that I was going to pick up at 12, I’m stuck here till tomorrow.”

“I don't like to say bad reviews from companies but this company Perdue is the worst to get unloaded it takes a long time to get a door and also to get unloaded there is only to bays and to forklift drivers and they are slow for everything no thumbs up at all but if you come here best of luck”