Primetime Air Llc
HVAC Contractor · Ellis County, TX
DIRT Score
DIRT Score Breakdown
696 reviewsView on Google →
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What Customers Say
“My old HVAC unit finally bit the dust, so I got several quotes before choosing Prime Time Heating and Air. They really stood out from the others. Instead of just throwing out a quick estimate, they took the time to do proper load calculations and explain everything in detail. They even shared details on the equipment I was eyeballing. The install went smoothly, the team was professional, and their attention to detail was impressive. On top of that, their price was very competitive with the other quotes I received. If you’re looking for an HVAC company that’s thorough, honest, and does great work, I highly recommend Prime Time Heating and Air. Tell them I referred you! :)”
“Marco responded to my call and diagnosed the problem with our A/C system right away. He was very thorough , checked the manufacturer warranty and stock for the correct parts for a future install. In a couple of days, two (2) tech’s came and did the removal and installed the new coil and did a great job. I would definitely recommend these professionals to others.”
“I got home late and my ac compressor fan wasn't spinning. I called up and they sent Marco out right away instead of next morning. He diagnosed it right away amd checked all associated parts just to be sure. Replaced it all quickly and made sure it worked efficiently too. Also he was a great person to talk to during the repair and explained how it all worked. Honest and helpful which is nice. Would highly recommend them to anyone.”
“Was supposed to arrive at 7 but showed up at 7:45 and I was a little concerned about the plastic riser that the unit is screwed into due to it being a little moveable. But otherwise our crew was awesome! They seem to have done a terrific job and left everything looking amazing! The price was fair and the warranty is great! I would definitely recommend them.”
“5 stars doesn't even big to explain what a professional company Prime Time is. From going over all initial service/unit options at the free estimate appointment with Brian to the install with Fernando, Jorge, and Aaron. Their communication leading up to the appointment was excellent, they were respectful of our home, and did great work to install our brand new system. I'm thankful for Brian's expertise, problem solving and commitment to excellent customer service. We will be long time customers. It's hard to find companies these days they have integrity and stand by their word. Prime Time does just that! We are very pleased with our experience and highly recommend their services. Adding to my original review - Michael and Fernando did a thorough vent cleaning service with utmost professionalism, even when faced with some trial and error out of their control. They were kind and answered my questions, and also educated me on how the duct system operates. I'm so thankful we went with a company that offers great customer care along with quality technical service. They stuck to it until the job was done right! Can't ask for more!”
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