Hot & Cold Services

Hot & Cold Services handles HVAC needs in Dallas, TX with a focus on commercial work for restaurants and similar businesses. They provide maintenance, repairs, and installations for air conditioning units, heating systems, and refrigeration equipment including walk-in coolers and freezers. For three decades they have supported local spots by fixing issues with ice machines, commercial ovens, ranges, and deep fryers. The demands of running food service in the Texas heat mean these systems see constant use and need quick attention to avoid downtime that hurts business. Their service covers both commercial and residential air conditioning to meet different client needs around the city.

Technicians from the company show up ready to tackle HVAC repairs and inspections on site. Ricardo once got a unit running again in just thirty minutes after diagnosing the problem and quoting a fair cost for the fix. Nelson performed a detailed semi-annual check that caught bad wire connectors before they caused a short, then finished the full cleaning on a pair of systems. Another call had a tech going over an entire HVAC setup with care and sharing straight talk on its condition so the owner knew what to expect next. They also manage installations for walk-in freezers along with regular maintenance on commercial refrigeration and cooking gear to keep kitchens up and running. Homeowners count on the same crew for straightforward fixes that prevent bigger breakdowns during peak seasons.

Customers keep coming back because the work gets done fast without cutting corners on quality or charging extra for simple jobs. Reviews highlight how quick response times cut short the discomfort from failed units and how clear explanations help folks understand what went wrong and why the repair cost what it did. Attention to small details like worn connectors during routine checks stops major failures before they start while fair pricing builds steady trust over time. DIRT Score 5.0 from 266 reviews on Finds.

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“Excellent Service & Above-and-Beyond Customer Care! I cannot recommend Cold Factor Heating & Air Services highly enough! They recently installed a new AC system in my home, and the entire experience was absolutely phenomenal from start to finish. A situation came up where the original unit we selected was unavailable. Instead of delaying the project or trying to charge me more, they completely stepped up and provided an **upgraded compressor while honoring the original quote**. That level of integrity and commitment to the customer is incredibly rare these days. Beyond the amazing equipment upgrade, the real highlight was the team itself. The installer, Nelson and his team demonstrated incredible dedication and support throughout the process. They were professional, meticulous with their work, and genuinely friendly from the moment they arrived. They took the time to answer all my questions and made sure everything was running perfectly before they left. They cleaned up well after the installation and when the indoor unit was too loud, Nelson returned to lower it's volume. Now it sounds great! If you want a company that pairs top-tier technical skill with honest, friendly customer service, look no further than Cold Factor!”

“Ricardo did a great job! He had our air up and running within 30 minutes. He also explained what had happened and gave us a reasonable price to repair it. Very pleased and cool!”

“Nelson conducted my semi-annual system inspection. His attention to detail discovered degraded wire connectors which could caused the system to short out. He quickly repaired it and thoroughly completed inspection and cleaning of our two units. Thanks Nelson!”

“The Cold Factor technician did a thorough and professional maintenance check on my HVAC system. He also provided useful information about its current condition.”

“Excellent customer services, high quality work for a fair price and the company has ethics. Family owned & operated for 15 years, this is not a corporate company. Lots of HVAC companies in the area so do your research when choosing a company and support local.”