My Ac Tech

My Ac Tech operates as an HVAC outfit based in Sugar Land, Texas, where they focus on keeping commercial cooling and heating systems running in restaurants and similar spots. The company has built routines around regular checkups that prevent breakdowns across multiple locations. Account managers like Stephanie track details for groups of three restaurants at once, while Samantha handles client questions and keeps things moving forward without delays. Technicians such as Cody arrive on site already familiar with past equipment problems and any active service orders, which helps them address issues on the spot instead of starting from scratch each time.

They handle preventative maintenance on HVAC units to reduce downtime at restaurant groups, checking for wear on compressors, coils, and controls before problems turn into full failures. When a call comes in for one of their locations, the tech runs through a full inspection that includes asking about recent troubles and confirming open orders, then completes the work without extra trips back to the shop. This setup works well in Sugar Land where summer heat and humidity push units hard, and owners notice fewer emergency shutdowns after the crew starts regular visits. The approach keeps systems online during peak hours when a restaurant cannot afford to lose cold air or proper ventilation.

Customers stick with them for the steady results on maintenance jobs, clear updates from the office staff, fair rates that beat competitors, and quick attention when something needs fixing right away. Feedback highlights how the same managers stay on top of accounts over six months or a full year, cutting lost time on restaurant equipment. The one mention of rough driving stands apart from the rest, but most notes focus on professional techs and reliable follow-through that keeps units in shape. DIRT Score 4.13 from 45 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Aggressive driver, who drives like a psycho. I’m in an 18 wheeler and needed to get to the outside lane because I can’t make a left turn from the inside lane. He was so mad that I had to go back to the middle lane once I noticed it was also left turn lane that he sped around me and laid on his horn for no reason. Emotional lunatic who should not be behind the wheel of a company vehicle”

“We started working with this company about a year ago. Stephanie, their account manager is great to work with and detail oriented. We have been using them for Preventative Maintenance for a group of 3 restaurants. They have decreased down time with our units which is always a great thing. Highly recommend.”

“We had my tech Texas come out and do maintenance work at one of our locations. The technician Cody, was very polite and professional. He asked if we had previous issues with our equipment and was even aware of the service order we have in at the moment. Just thought it would be nice to give him a little recognition. Not all of the service technicians I’ve dealt with are always in a pleasant mood.”

“Been doing work with My Tech since a little over 6 months. Can’t beat the service and pricing. Samantha always answers my questions and follows up. Highly Recommend.”

“Casey was fantastic. Very informative and took the time to see where he may be able to save us costs. We will approve the quote once received and hope he is the tech who returns to fix our unit.”