Brrrleson Heating & Air

Brrrleson Heating & Air works out of Lubbock, Texas, specializing in HVAC services for residential properties. They deal with the heating and cooling needs that come up in this part of the state, where summers get brutal and winters can still demand furnace operation. The team takes on jobs involving units that stop cooling properly or furnaces that cause ongoing issues after other outfits have tried and failed. Local homeowners often face problems tied to the dry climate and heavy use of their systems year round. In Lubbock the weather swings hard, so HVAC techs see a lot of emergency calls when things break down without warning. This company steps up for those situations.

Technicians handle furnace repairs that linger for weeks until the right crew arrives, with Doug and Mason sorting out persistent heating faults that left one homeowner fed up with prior help. They also tackle air conditioning failures on the hottest nights, where Joel reached a house within thirty minutes of the call, diagnosed the issue, and restored full function inside an hour. Nick has shown up fast after an early morning contact, getting straight to work on units that quit suddenly. Scheduling moves quick through the office, and crews address rodent related smells in downstairs systems or blocked airflow problems without dragging out the process.

Customers keep coming back because response times stand out strong, with techs often on site the same morning a call goes in and fixes completed before the day ends. Work quality holds steady on the actual repairs to furnaces and cooling units, while communication keeps folks updated on what broke and how it got fixed. The few complaints about parking or delays do not change the overall pattern of fast arrivals and solid results on HVAC jobs. DIRT Score 4.9 from 103 reviews on Finds.

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“For the past month, I've been having furnace problems. I had used another company and was extremely disappointed. Was given contact info for Burleson. Doug and Mason came out and did a fantastic job. Extremely pleased with the outcome. Will def use them again and recommend them.”

“Pretty disappointed since we've used them before. Long story short, wife called in because our downstairs unit smelled like a rodent died inside of it. Our upstairs unit had no smell. Guy shows up, blocks my wife in our driveway, as well as the side walk, and leaves his truck like this. (Picture attached) shows up looking very unprofessional (picture attached). Spends 20 total mins at out home, including the time it takes him to get tools, go up stairs, in the attic and everything.... says "I didn't find anything".. charges $49.99 and leaves. He did nothing but take the side cover off the attic unit, and put it back on. Didn't look in any ducts, didn't do look in the vents, nothing. Pretty disappointed!!”

“My a/c wasn't cooling and I made a quick call to BAHS. Bonnie was quick to answer and was able to schedule a service call that morning. Joel arrived 30 minutes later and got started working on diagnosing the problem. In a hour the repairs were made and "he brought life back" to my system. The professional service, quick response, and friendly employees had my situation resolved. Thank you BAHS. You will always be my preferred HVAC company.”

“Cannot convey my appreciation enough! After my AC stopped working on a hot night I called at 8:05 am and the woman said someone would be there before 12. Less than 30 mins later she called back to let me know someone was on their way and it seemed like he was there 5 mins later. Nick was extremely courteous, knowledgeable, and professional. He showed up and got us fixed up at a great price! I’ll be calling these guys for all my HVAC needs and I suggest you do too!”

“Wow are these people great. First off being a American home shield customer for 10+years we are used to good service, but this was over that. From Lisa working to get is a timely and comfortable appointment time to seeing a brand new clean truck pull up with Mike, he knows his stuff, technician. Issue diagnosed in 2 minutes, problem solved and the truck rolling away in 10 minutes. We will be customers of theirs as long as we are within their service area. Thank you for your great service. The Mackays”