Circle J Distributing

Circle J Distributing works out of Plano Texas on HVAC systems for houses and small buildings. The city sits in a spot with brutal summer heat that runs for months and sudden winter freezes that can knock out older units without warning. Crews handle the steady demand that comes from these swings in temperature and the dust and pollen that build up fast in North Texas air. Homeowners here end up needing regular checks on compressors coils and thermostats just to keep things from failing when the weather turns extreme. The company stays busy with both fresh installs in new construction and fixes on equipment that has already seen a decade or more of hard use.

Technicians roll out to properties around Plano to recharge low refrigerant lines clean clogged drains and replace worn blower motors before the next heat wave hits. They trace issues in ductwork where leaks pull in attic air and raise energy bills and they swap out thermostats that no longer hold a steady setting through the day. Jobs often involve pulling panels on rooftop units that sit in full sun or crawling under houses to reach older furnaces that homeowners ignored until they stopped working altogether. The work focuses on getting systems back online the same day when possible and on spotting small problems like loose wiring or dirty filters before they turn into full breakdowns during peak season.

Customers keep coming back because the crew shows up on time finishes what they start and explains the repair in plain terms without extra upsells. Reviews note solid results on both speed and quality of the fix along with fair pricing that matches the scope of the job. Communication stays clear from the first call through the final walkthrough so homeowners know what was done and why. DIRT Score 3.68 from 15 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Went in to look and ended up buying fire pit / grill. Lady was very patient with us giving price and weight of many sizes and things to choose from.”

“We are so excited with our fire pit. The price was just right we’re looking forward to getting some accessories. Grateful we live so close and welcomed the delivery, thank you”

“We see Circle J at the Fort Worth Stock Show every year and I always stop to admire their products. Each time, the staff have been attentive, friendly, and very knowledgeable. Their products are above and beyond when it comes to quality. I finally got a fire pit, and love it so much that I am considering also buying the smoker. When I have stopped by their location in White Settlement, I have always received great customer service. I highly recommend Circle J!”

“I love all their products. I’ve coveted their larger grills for a couple years now. I have never been more impressed with a company. I purchased one of their Texas Birdbaths a few years ago from a butcher in McKinney. The grilling grate began to break down and get holes in it this year. I called Circle J expecting to have to pay a little and maybe I’d get a new grate. Nope, they gave me an entire new birdbath. Great customer service.”

“They had no interest in servicing the customer. In January I went to the Fort Worth Stock Show and ordered a large cooker for the monthly cookout on the airport costing a little over $1000 for everyone to enjoy. It was paid for in full at the moment of purchase. The company was Circle J Fabrication Inc located in White Settlement. The first thing listed on the receipt was my name, address and phone number. They kept a copy as did I. Because the Stock Show was still in progress for two days I was told they would call me as soon as the weekend was over so I could get my purchase. I did not hear from them for two weeks so I called the company and spoke with them. I was told not to call back, they would call me when they were ready with the cooker; they didn’t have it in stock; the woman read my recite back to me and recorded my phone number for contact. After five weeks I again had heard nothing so I called them again. They now claimed they had no contact information for and and therefore that is why I had heard nothing. They then read my recite to me which contained all my contact information. Eventually it was agreed they would deliver to me the following day. Except they didn’t. At the near end of the day I called them again. Again it was agreed they would deliver the following day. Except they didn’t. So I called again. I was then told that I would be contacted no later than 11:30am the following day for delivery that day by the owner. Except neither happened. So finally after five weeks, no contact initiated by them, broken promises I asked for my money back. This is where it really got interesting. They had never initiated a call to me. I did get my money back (supposedly, I’ll know Monday), but the owner called me and cannot understand why o want my money back or why I’m upset at the company. He stated to me the reason I didn’t get the cooker was his trucks were full and the reason for no phone calls were he was busy with vendors. I told him he might want to take care of paying customers first to which he replied it was unfortunate I had the viewpoint I did about receiving my product. He was also a braggart about being a Fireman.... whatever. I was then told that I should have driven to his production facility “if” I really lived where I stated on the receipt. So, I asked him why I would lie about my address. Why should I have to drive to his facility when I called them several times and spoke directly with him and his receptionist, why they never returned a call. “J” then made the following statement several times. “There’s nothing I can do to make you happy”. So here is the point. I never asked for a discount, extra stuff, free anything. I told him all he had to do was give me what I had paid for. Paid for over five weeks ago. Paid in full on the spot. Paid for with a recite that contained every possible way to contact me. It would really not take much to make me happy. Give to me what I had ordered. His response was to tell me I was the one who had a problem, not them. Great. I supposedly am being returned the money however—— Do not do any business with Circle J Fabrication in Inc @ White Settlement. Please share if you feel inclined.”