Custom Cooling Company

Custom Cooling Company operates out of Grayson County, Texas, where they focus on HVAC work and building customized equipment for commercial setups. They represent manufacturers that supply axial and centrifugal fans along with blowers suited to tough Texas conditions. The crew handles projects that involve quality components from names like American Coolair and Chicago Blower, sticking to straightforward installs and repairs that match local building demands. Homeowners and businesses in the area turn to them when standard systems fall short and something built to fit the job is needed instead.

They produce coolers with solid craftsmanship that holds up over time, manage quotes for parts such as entry doors on walk-in units, and coordinate the full process from start to finish. Technicians like Michelle handle order details while others keep timelines moving on cooler builds. Customers have seen smooth handoffs on family-run jobs where questions get answered fast and products arrive ready to work without extra fixes. This covers everything from initial equipment selection through final delivery on HVAC custom orders that fit commercial spaces.

Reviewers keep pointing to strong product quality that lasts and clear back-and-forth on most jobs, along with quick turnaround that saves time. A few run into hiccups getting quotes sent over, which drags down the overall marks on communication and speed. The mixed notes on price and follow-through add up to what the score reflects after all feedback is tallied. DIRT Score 3.12 from 14 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Absolutely love my cooler from Custom Coolers LLC! The craftsmanship is amazing and you can tell they really care about what they’re delivering. Communication was easy, timelines were clear, and the final product exceeded my expectations. It’s rare to find a company that combines quality, reliability, and great service like this. Would 100% use them again and recommend to anyone.”

“HIGHLY RECOMMEND!! The whole process was very smooth and quick. Everyone that works there was easy to work with and answered all my questions, can really tell they are family owned. Excellent product as well. Will definitely be ordering again.”

“So happy with the team at Custom Coolers!! Communication is fantastic. No issues in the whole process. They will definitely be recommend to others.”

“I tried getting Michelle to email a quote on an entry door for a walk-in cooler. She apparently doesn't know how to work email because she tried two different times to 2 different people and she never actually sent it. I called to ask if she would try one more time so we could get it ordered but she was very rude and said she would not do it again. I would not try to work with her she is a horrible business person. I am a general contractor and send a lot of business to her but that will all stop now.”

“Great company. A++++ Ordered a custom reach-in refrigerator with this company. It was installed on time and very professionally. I was very impressed on how the final product looked.”