Hero'S Ac & Heating

Hero's AC & Heating operates out of San Antonio as Comfort Heroes of Texas Heating & Cooling. They focus on HVAC work for homes and businesses across the area and nearby spots like Austin. The crew brings over twenty years of hands-on experience with residential heating and cooling systems plus commercial refrigeration and kitchen equipment. Licensed technicians handle everything from basic repairs to full installations while keeping things practical and direct for local homeowners dealing with Texas heat and older properties that need steady maintenance.

They run 24/7 emergency calls and same-day service for AC breakdowns, heating fixes, ductwork adjustments, and air quality improvements. Technicians also manage preventative maintenance subscriptions that include full system inspections without pushing extra sales. One job involved Eric Burns testing and repairing a gas line in a 1920s bungalow where he checked every detail and stressed safety around potential leaks. Another household needed a complete AC and heating system replacement after a subscription check flagged the problems early, and the team walked them through the options clearly. They cover commercial refrigeration and handyman tasks like shower and toilet repairs when needed.

Customers keep coming back because the work stays on time, the explanations make sense, and prices stay reasonable without upsells. Reviews highlight solid communication during visits, respect for the home, and real attention to safety on gas and electrical issues. The maintenance plans earn praise for catching problems before they turn expensive. Speed on emergency calls and quality on replacements come up again and again as reasons the company stands out in San Antonio. DIRT Score 5.0 from 367 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Saw the driver in company vehicle today on I - 35 South at 10:40am just before Exit 330 on his phone while driving. Do better.”

“We have had an issue with your toilet and shower and AC Hero sent out THE most wonderful man! He communicated exactly what was going on with us and was extremely respectful and polite! I’m so mad I didn’t get his name but I made him a cup of coffee so if it’s that gentleman, you are an amazing employee!!”

“This company has made life so much easier for my household. Their service subscription is a must. They will inspect and maintain your system with no nonsense or sales tactics. We recently had to replace our entire AC/Heating system. AC Hero brought the issue to our attention and fully informed us on all of our options. They showed up when they said they would and are always professional. AC Hero customer for life! Frank is an awesome technician!”

“We live in a 1920s bungalow and had a gas line tested and repaired. On day one Eric Burns showed up on time and performed a thorough inspection. I was happy with his detailed explanation about what repairs needed to be completed. Most of all he expressed concern about our safety as a gas leak can be fatal. Once he determined we were safe he scheduled the repair. The following day Jacob arrived ahead of schedule and repaired, tested and inspected our system. The price for the work performed was fair and reasonable. The professionalism of both Technicians was amazing! This was a great experience and we recommend and will use AC Hero again!”

“Called AC Hero at 12:26 pm, Technician arrived at 1:00 pm. Replaced flexible segment of gas plumbing under stove that was found to be leaking Natural Gas as determined by Atmos Energy crew the night before. Total time for service call = 1.5 hours. (30 minutes of that time due to need to purchase part from local home improvement store.) After completion of work, a gas leak test was performed: hand held electronic detection device & soapy spray water bubble test. Total price $309 w/tax”