Hoshizaki South Central Dc

Hoshizaki South Central Dc operates out of Fort Worth, Texas, and focuses on HVAC work tied to commercial refrigeration and ice machine support. They back equipment from a major manufacturer that builds durable units for restaurants and businesses needing steady cooling and ice output. In Fort Worth, crews handle the kind of refrigeration repairs that keep food service operations from shutting down during peak hours or in the middle of summer heat. Local businesses count on them when an ice maker quits or a cooler loses temperature, since those failures hit daily routines hard and fast. Their role covers both parts supply and service calls for the HVAC side of these systems that many commercial spots depend on every day.

They take on service appointments for Hoshizaki ice machines, including requests for specific parts when a unit goes down, along with scheduling refrigeration checks for reach-in coolers and prep tables. One customer needed a replacement part right away but ran into requirements for an account that delayed things by a day or two. Another set up a visit for an ice machine issue only to have the crew miss the time slot with no follow-up call. On the positive side, some Fort Worth jobs ended with the right components in hand and quick resolutions that got machines running again without extra delays. Their process centers on matching the right fix to the equipment model after the initial call comes in.

Customers give mixed marks on how well the team communicates during scheduling and parts requests, with some noting no-shows and slow responses that dragged out repairs, while others point to helpful staff who delivered what was needed on the spot. Speed and reliability draw the most complaints in the reviews, though quality of the actual fixes and straightforward pricing earn nods when the work gets completed. This mix of outcomes adds up across the full set of feedback from local jobs. DIRT Score 3.18 from 15 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I needed A part for an ice machine down. Told me need an account and takes 24-48 hours. Sonic national brand.”

“Called to set up a service appointment for our Hoshizaki Ice Machine. They were booked up for a few weeks, but so is everyone else right now. Our appointment time came and no one showed up. I called to see if they were running behind, but no one answered, so I left a voicemail. No one ever returned my call. Extremely disappointed.”

“Good service and has right what I needed. Thanks Guys”

“The people here are nice and helpfull”

“Parts were waiting there for me.”