Lonestar Heating And Air

Lonestar Heating And Air operates out of Bowie County, Texas as a locally owned HVAC outfit focused on keeping homes and businesses comfortable through the region's hot summers and occasional cold snaps. Gene Smith runs the company with a hands-on approach that covers residential, commercial, and industrial work across Texarkana, New Boston, Atlanta, and nearby spots in Texas and Arkansas. They handle everything from routine upkeep to full system replacements while offering 24/7 emergency response and service plans that customers stick with for years. The team stays small and family oriented so they can respond quickly without layers of management getting in the way.

They fix broken air conditioners, install new heating units, maintain heat pumps, and set up ductless mini splits when central systems do not fit the space. Gene Smith has handled maintenance calls at the same properties for nearly two decades while his receptionist Mary Lou books jobs and explains options so homeowners know exactly what they are paying for. One customer avoided a pricey replacement after Lonestar reviewed another company's bid and recommended targeted repairs instead. Another business owner got their AC back online fast enough to keep a full weekend schedule without losing revenue. The crew works on both houses and larger commercial setups with the same direct attention to what actually broke and how to keep it running.

Customers keep coming back because the work holds up under daily use and the crew shows up when promised without padding bills. Reviews highlight strong results on repair quality and clear explanations during every visit along with prices that beat the competition on bigger jobs. Response times land solid even on emergency calls and the owners treat repeat clients like neighbors rather than numbers. That steady record across dozens of jobs adds up to reliable performance in a trade where shortcuts show up quick once the weather turns. DIRT Score 4.09 from 43 reviews on Finds.

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“Lonestar Heating, Air Conditioning, and Refrigeration. They are the only Professionals in the Amarillo and surrounding area that have the high standards and quality of work Ethics to service all of your needs. When it comes to Residential, Commercial, or Industrial they are the top of the Industry for your home, or Business needs. I have had over 15 years of experience with Lonestar Services. I can say that when other service companies have failed to provide the quality or lack of service it is time to call Lonestar Services. When you’re done with the other service companies it’s time to call the Best service providers to get the professional services that you deserve for your money. Take the time to visit the website and Facebook for there helpful tips and information to help with some of the simple things that keeps your heating, air conditioning working properly. Call Lonestar services for their Maintenance Services plans. They are there to keep your Heating, Air Conditioning and Refrigeration equipment working at its best efficiency which saves you money and costly downtime. Service plans keeps your utility bills low and your Heating, Air Conditioning System working smoothly when you need them the most. Call Lonestar Services for the best professional service with the best customer service and quality that you deserve. With the high cost for utilities today call the best the first time to get the job done right. When your done with the rest call the best Lonestar Services”

“These guys are AWESOME! Residential or Commercial! We have used their service plan for years now for our home, and 10/10 recommend these guys! Small, local, family owned business! I work for a small business and it was really bad when our AC was out, we had a fully booked weekend ahead of us. Lonestar took care of us and we are forever grateful! These guys are pros, honest, and knowledgable. You won’t regret choosing this company!”

“We are SO pleased with the service we received from Lonestar back in the fall. They actually saved us a substantial amount of money after we had received a bid/service call from another company. The staff was friendly, professional and spent time explaining what needed to be done and why! We really appreciated that. Will continue to use Lonestar for all our air conditioning and heating needs and wouldn't hesitate to recommend them to our family and friends.”

“Gene Smith, who owns Lonestar Heating & Air, has been doing all my maintenance and service for 18 years. His receptionist, Mary Lou, has always been, friendly knowledgeable, professional and eager to please the customer. She is a very important part of the business. Gene is always professional, friendly and very knowledgeable about the needs of my heating and air systems. He is always on time for appointments and always more than fair on price. He did maintenance, repair and replacement on my old system and now continues twice a year maintenance on my new system. He has proved he is dependable, capable and trustworthy to the point I consider him a friend. With proven service like that, I see no reason to ever use any other company for any of my heating or air needs. Lonestar Heating & Air has a slogan, "Service You Can Hang Your Hat On", and I can personally verify that is true for Gene, Mary Lou, and all the employees of Lonestar Heating & Air.”

“I have been using Lonestar Heating & Air for over 8 years. I have used them for preventative maintenance, repair, and installation of a new unit. Always been outstanding service from the initial momemt I met Gene through a recommendation from a friend. Even when I have had to leave a message I get a quick call back from Mary-Lou who tries to help.with identifying the issue and providing possible resolutions while Gene is dispatched to my home. Its very difficult finding an A/C business you can trust. I am so happy I got referred to Gene over 8 years ago and I trust him 100%. I continually see that they value me as one of his customers.”