Quantum North America Llc

Quantum North America Llc runs HVAC operations from Fort Worth and focuses on keeping homes comfortable through heating and cooling repairs. Crews handle system diagnostics, part replacements, and full fixes on condensers and heaters, often tied to home warranty claims. In a city where summers push units hard and winters bring sudden cold snaps, they respond to calls for broken heaters and failing air conditioners. Technicians arrive with tools ready to trace issues like weak airflow or faulty components and get everything back online without extra layers of office talk.

They manage jobs such as AC condenser replacements that sometimes drag on for months before completion, while other calls move quicker. Henry reached one home on schedule, walked through what needed fixing, and finished the heater repair so the place stayed warm. Another tech stayed long enough on a heater job to confirm it would hold for a customer who relies on steady heat because of asthma, avoiding more nights of discomfort. Warranty work gets processed too, with advice passed along on steps to stop the same breakdown from returning soon after the visit.

Reviews show the actual repair work earns credit for clear explanations and results that last, even if appointment setup and follow-up calls slip at times. Speed suffers on larger jobs where weeks or months pass without updates, yet quality stands out once someone shows up and finishes the task. Price feedback stays limited but positive when the fix sticks without callbacks. Mixed notes on responsiveness pull the average down overall. DIRT Score 3.81 from 21 reviews on Finds.

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“Went through with our home warranty. Took awhile to get a hold of them and to set up an appointment. The service tech was good though, took care of the issue and recommended some things to keep the issue from happening again.”

“I wish I could give them less than a star. RUN AWAY. This company is terrible. They have not replaced my AC Condenser in 4 months of waiting. They have never called me one time beyond that first call to tell me they were coming out. And when I tried to call them they never answered the phone. After 12 calls I finally got them to answer once and he screamed "Quantum" by way of answering the call. Lovely. I finally have a different company out today to try and fix this and they tell me they fix ALOT of Quantums screw ups. Do not use this company they do NOT care at all about their customers.”

“Quantum courtesiously worked their schedule around my illness. Henry arrived when he said he would. He explained repairs needed and efficiently proceeded. Thank you for a now warm home. J. Paris”

“"[Technician] Thank you and sorry that the gentlemen had to spend so much time to make sure I would not be cold again I am grateful the heater in finally working because I have asthma and every time I get sick my lungs get bad and I was happy to finally be able to have a good night sleep.I pray and hope it does not go out again and once again thank you for giving me a safe and hopeful night. Ms.Neida"”

“"[Service, Timeliness, Technician] They had a conflict with the scheduled time and so they were able to squeeze me in earlier which was great! Robert was super helpful."”