Rutledge Air And Heat Inc

Rutledge Air And Heat Inc handles HVAC work out of Wood County, Texas, right in the Quitman area. This locally owned and veteran operated outfit brings over twenty five years of experience to residential and commercial systems in East Texas. They focus on keeping homes comfortable through the region's humid summers and occasional cold snaps near Lake Fork. Homeowners call them for reliable service on all major brands without dealing with distant outfits or long waits. Their crews know the demands that local weather puts on heat pumps, furnaces, and ductwork in rural spots and lake communities alike.

They handle full heating installations, AC repairs, mini split diagnostics, and duct cleaning as needed. When a heat pump fails, crews like the one Shannon works with show up ready to replace units while keeping homeowners updated on timing and costs, especially when home warranty companies get involved. Technicians arrive same day for checkups on systems like mini splits, explain the problem and fix in plain terms, and quote time plus price before starting any work. They push back on warranty delays to get jobs moving and deliver clean, solid results on installations and service calls throughout Quitman and nearby towns.

Customers keep coming back because the work holds up, the crews move fast when systems break, and the pricing stays straightforward without surprises. Reviews highlight strong communication from the first call through completion, with admin staff and techs staying on top of details even during warranty hassles. Quality stands out in every job from simple tune ups to major replacements, and folks note the fair costs compared to other outfits in the county. DIRT Score 5.0 from 50 reviews on Finds.

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“Rutledge replaced our failing heat pump with a speed and professionalism that is hard to find these days. Shannon kept me apprised of appointment timing, costs and any delays that had to be dealt with via my home warranty company. I would highly recommend Rutledge to anyone needing any AC or heating issues. They are simply the best.”

“Their motto is “we treat our customers like family” and they really do. I feel like I have known them for years. They are one of the most knowledgeable, kind and attentive companies I have ever worked with. They will fight for you with the home warranty companies and they do quality work. We will never call a different AC company again. We are Rutledge customers for life.”

“The service that I received from Rutledge Refrigeration & HVAC was amazing and a true blessing. I was referred to them by my home warranty company and I'm glad I was. I received prompt communication regarding my upcoming appointment and from the 1st contact with their admin staff it was clear that I was in good hands. Each follow-up communication was both professional, detailed, and efficient. I will definitely refer others to this company for HVAC servicing. They answered all of my questions and I feel confident in the service they provided.”

“Contacted Rutledge about a coming out to just do a check up on my mini split....was able to get a specialist out here same day! Specialist showed me exactly what the issue was, how he was going to fix it, and time/cost....all up front before doing anything which was nice (last time I had work done the company just hit me with a massive bill after the fact which I would have gone a different direction if I knew that up front). Customer service from specialist as well as young lady I spoke with over the phone was fantastic.....you can tell they truly care about the work they do as well as their customers. Will definitely refer and use again if ever needed. Highly recommend!”

“After spending 3 hot summers without any AC, and getting no relief from my home warranty company, Rutledge Refrigeration and AC found me a unit that I could afford. Installed it soon after that and I have been very satisfied ever since. Not only did they install it quickly, but they have periodically done the seasonal inspections to make sure that it will last a long time. I highly recommend Rutledge Refrigeration and AC for all your heating and cooling needs. Great people and great quality. The perfect combination.”