Tg Services

TG Services works out of Corpus Christi, Texas, handling HVAC needs for homes and commercial properties throughout the area. They focus on full system installations, repairs, and routine maintenance for heating and cooling equipment plus ductwork. The outfit provides consultations to walk through options so property owners can select setups suited to local conditions like intense summer heat. They push for direct client contact from the start, including free quotes on jobs big or small, and claim to serve both residential customers and businesses with the same approach to keeping indoor temperatures steady year round.

Customers reach out for HVAC parts and related home service items such as septic covers and alarms, often placing orders online with promises of two week delivery windows. Reps have told callers about partial shipments arriving quickly while the rest of an order sits in backlog for additional weeks, only for follow up calls and emails to go unanswered. Specific cases include orders for septic alarms totaling nearly three thousand dollars with zero updates after confirmation, along with repeated assurances that items would ship the next day that never materialized. These patterns show up across attempts to get products or schedule service in the Corpus Christi market.

Reviewers consistently flag failures in communication and order completion that drag out timelines and leave people without needed parts or responses. Issues with speed and reliability stand out when promised shipments stall and multiple contacts yield nothing, while quality and price complaints tie back to items never arriving despite payments. No positive notes appear on follow through or problem solving in the feedback. DIRT Score 1.91 from 46 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Scam. Don’t order from here. I order a product from their website and received an order confirmation saying that I would receive my product is two weeks. I NEVER RECEIVED IT. Tried to get in contact with them and no one ever replied.”

“Ordered septic cover two weeks ago. I called to check on order a week ago, rep stated that it would be shipped the next day. I'm still waiting for it. No response to email inquiry. Follow up: Watch out for these guys. Sounds like a scam to me. I was always told that it would be on the truck the next day. Finally told them to cancel. They said the refund would be the next day or so. That was 2 weeks ago. Received an email offering to cancel last week. Of course I said yes. Still no refund.”

“Initially they were great. Called me up said not everything was in stock... Did I want a partial shipment? I said yes... Got it in a couple days, everything was great... Problems started trying to get info about the second half of order.. they said it would be 2 weeks until parts got in. Sent email 2 weeks later same issues as everyone else... No communication. When I check order online it says everything was shipped with first order which was not the case. TG said they had problems getting my parts so I called the manufacturer. No issues on manufacturer end sending out stuff, everything in stock and ready to ship. Went to TG address yesterday. Lot is for sale. Only one guy there and he was just a worker on their install side. Emails bounce back as undeliverable.. Save yourself and your money... Do not order anything from this company.”

“DO NOT DO BUSINESS WITH THEM!!! I would give 0 stars if I could. We own a business and ordered 10 septic alarms from TG wastewater on 11/9 and the order cost almost $3000. We emailed 3 separate times to 2 different emails with no response, we called the number found on google and a number found in the comments of one of these posts and no answer and no call back from voicemails left. We were left with no choice but to file a fraudulent transaction with our bank due to not receiving any product, no response from the company about an update on our order. Do not waste your time with them.”

“Absolutely nightmare experience. I ordered on November 3, 2021 and today is March 8, 2022. I still have not received my order! After many calls and emails I cannot even get them to answer the phone to get a refund. The worst customer service I have ever received. Now I will have to obtain an attorney over a $320 purchase.”