Trico Services

Trico Services runs as a family-owned HVAC company based in Austin, Texas, with more than thirty years handling heating and cooling work. They focus on air conditioning, heating systems, ice machines, restaurant equipment, and refrigeration for homes along with commercial and industrial sites. The crew stays available for service every hour of the day throughout the year and works on all equipment brands. Field personnel hold certification for proper refrigerant recovery to limit environmental damage, and the company maintains licensing, bonding, workers compensation coverage, and liability insurance while handling sales, service, and installations.

Trico Services sends technicians to repair and install full HVAC setups, refrigeration units, and related equipment without limiting the work to one brand. Homeowners and business operators reach them for emergency calls at any time, and the team handles everything from routine maintenance to complete system replacements. Some customers reported solid outcomes on jobs that kept their cooling or heating running right, with direct feedback noting the company took care of the issue without extra hassle. Others ran into problems when trying to line up an estimate or get a callback after repeated attempts to reach someone about service timing.

Feedback on Trico Services shows uneven results across the jobs completed, with praise for the actual repair work and how the crew handled equipment issues when they arrived on site. Complaints center on delays in responses and requirements for payment before any numbers get shared on costs. This mix of experiences on speed, quality, and communication adds up to the current rating. DIRT Score 2.3 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Great company and awesome service!”

“I've done business with them. They did me right.”

“Called for months regarding my hours and never got them,avoid these people.”

“They won't give you estimate unless you pay something up front”

“They are to expensive for a deposit they want like $400-$600”