Washburn Air

Washburn Air works out of Fort Worth, Texas where they handle HVAC installations and repairs for residential customers. The company focuses on air conditioning units and heat pumps that homeowners depend on through the long summers and occasional cold snaps. They have experience with brands like Rheem and tackle issues ranging from strange noises to full system checks. Local residents who have moved into new houses often stick with them after the first job because the work holds up without constant callbacks.

Their technicians perform detailed troubleshooting on AC systems, such as when Eddy checked every possible scenario to identify a problem that needed repair. Eddie has diagnosed issues on Rheem heat pumps right away and walked customers through the options so they could choose the right fix. Jobs also include cleaning ducts, adding insulation, and quieting noisy equipment, as one service manager quoted and scheduled after an inspection. The team shows up on time, gets the work done without dragging things out, and leaves systems running properly again for people who had been dealing with breakdowns.

Customers consistently note the fast arrival times and the thorough way issues get handled so the system runs right again. They mention clear answers to questions about the best steps forward when dealing with heat pump troubles or AC noises. Professional conduct and effective repairs keep the praise coming in for both the technicians and the overall service. Speed and quality stand out as the main reasons for the high marks they receive from many jobs. These factors combine to build trust with Fort Worth residents who need dependable HVAC help year after year. DIRT Score 5.0 from 176 reviews on Finds.

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“Eddy was great! Checked all possible scenarios and was able to trouble shoot the issue, hopefully getting repaired soon. I have used Washburn since moving into this house, only a/c company I will work with.”

“So glad we contacted Washburn Air to help us with our Rheem Heat Pump. Service Technician Eddie diagnosed the situation quickly and answered all my questions so, that we were able to decide on the best course of action moving forward. It was a pleasure working with everyone on the Washburn Air team - I especially appreciated all the text messages and emails with appointment confirmation/info and the technician arrival updates. Thank you, Washburn Air!”

“The people seem really nice, but will take your money and leave you with trash. Called them out for a noise my A/C was making, to clean the ducts, and to install more insulation. The service manager came out and gave me a quote ($5k, which I gladly paid). He assured me my system was running at 50% and his solution would make a great difference. He also assured me that is all I needed to do. They came out and replaced the fan and motor. It is, unfortunately, still making a noise. I can hit it to make it stop for a few seconds, but it comes right back. They had to come back to do the duct cleaning because they were missing a part to the machine. When they came back, they didn’t clean three of the ducts because they said they didn’t have the right connector. Also, they left dirt all over the ceiling and vent covers. They then recommended I replace the entire system, which is only a few years old. I called three times and asked to speak to the manager, but I have never received a call back. Terrible experience from a bad company. Look elsewhere to avoid the same headache.”

“Great experience with Washburn Air. They were timely, professional, and resolved the issue. I highly recommend.”

“Washburn Air did a great job quickly fixing our A/C unit at a fair price.”