R Arizola Company Llc

R Arizola Company Llc runs a family operation based in Fredericksburg, Texas, where they focus on HVAC work across the Hill Country including nearby Boerne. Rick started the business after moving back home during COVID to raise his family and fill a gap left by larger outfits that skip accountability. They cover AC repair, replacement, and maintenance along with furnace service, heat pumps, and ductless mini splits for both homes and commercial properties. The crew shows up equipped and ready to tackle the temperature swings and dust that come with the region, building a name through straightforward service that locals rely on for consistent results.

They handle full AC system replacements when old units fail in the summer heat and perform furnace repairs or boiler maintenance ahead of winter. Technicians like Thomas respond quickly to urgent calls, fixing damaged lines and adding protections to stop repeat issues, while Eric Neri walks customers through diagnostics step by step so they understand the problem and the fix before any work begins. The team also manages ductless mini split installs and routine maintenance visits that keep systems running efficiently, always arriving with the right parts to avoid extra trips. Homeowners mention the crew stays professional on every job, whether it is a simple tune up or a bigger heating overhaul that requires careful attention to existing setups.

Customers keep coming back because the work holds up without shortcuts, the technicians explain options clearly, and the pricing stays fair for the quality delivered. Reviews highlight fast arrivals during emergencies, solid fixes that last, and crews who treat every house like their own. That steady performance across speed, quality, price, and communication built the high marks. DIRT Score 5.0 from 180 reviews on Finds.

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“We initially reached out to this company through their website for a large, multi-part project that included a pump house, water storage, extensive plumbing work, a water softener, and a full water treatment system. We never received a response. After following up ourselves, we were told our request had been sitting in the wrong folder the entire time. Not a great start. They eventually sent someone out, and we were told to expect a quote within 2–3 weeks. That was two months ago. We have yet to receive anything for the actual project we requested. Instead, they quickly sent a quote for a small, unrelated job we were not interested in. And to make matters worse, we just received a message stating that “our work has been completed”—on a project they never quoted, never scheduled, and never performed. The level of disorganization, lack of communication, and complete failure to follow through is unacceptable—especially for what would have been a significant, high-value job. If you’re looking for a company that is responsive, organized, and capable of handling a large project, this is not it.”

“Another squirrel attack to my elderly mother's water pipe in her attic. Thank you for your prompt service. Thomas was so patient and professional. He fixed the pipe and also hung water line to deter further damage. We are so relieved that this is resolved. Will definitely recommend. Thank you! Now time to find where the squirrel is getting in.”

“Eric Neri did an excellent job diagnosing problem, educating me on what, why, and how he planned to resolve the issue. He answered all my questions and thanked me repeatedly for choosing Arizola plumbing. I’m not sure if he is an owner but he certainly acted like it! Very dedicated worker with a ton of pride in his work and his company. Thank you for your prompt response to my call.”

“Always professional and my first & only call for HVAC and plumbing needs. The crew is amazing! Don’t hesitate to try them!!”

“Excellent response time. Had leak. Came out in under 4 hrs when we called. Service tech was very nice and professional. Diagnosed problem quickly. Couldn’t be more pleased with his service and repair. Would call again!”