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Cool Rescue #1 Heating And Air Llc

HVAC Contractor · Garland, TX

Residential
Active

About

Cool Rescue #1 Heating And Air Llc operates out of Rains County, Texas as a family-owned HVAC outfit run by an off-duty firefighter. They focus on keeping homes and light commercial spots comfortable through the hot summers and occasional cold snaps that hit this part of the state. The crew handles everything from routine maintenance on existing units to full replacements on older systems that no longer keep up. Homeowners in the area call them for straightforward work on central air conditioners, heat pumps, and ductless setups without any runaround. Their background in emergency response shows up in how they treat every service call like it needs quick attention to avoid bigger headaches down the line.

The team performs AC repairs, full system replacements, heating fixes, and mini split installations across residential properties and rural spots. Brody showed up on time for Curtis Riley's AC repair and laid out the issues clearly so the homeowner knew exactly what needed fixing. For Stephanie, Brody and his crew swapped out a 2004 unit that took forever to cool the house, and the new equipment dropped temperatures fast while running quiet enough that she barely notices it running. Don Heath gets same-day responses whenever something breaks, with Brodie sorting it out without delay. Dennis Farley had a new system put in cleanly, and when a small issue popped up afterward Brody returned right away to sort it without extra hassle. They also tune up heat pumps, handle ventilation work, and set up air filtration for better indoor air in older homes that need it.

Customers keep coming back because the crew delivers solid results every time without inflating costs or dragging out the job. Response speed stands out since calls get answered and techs arrive ready to work, while the quality of installs and repairs holds up through the Texas heat. Pricing comes across fair based on what gets done, and communication stays direct so homeowners always know the plan and any options. That combination adds up to reliable service on both small fixes and bigger replacements. DIRT Score 5.0 from 50 reviews on Finds.

DIRT Score Breakdown

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50 reviewsView on Google

5.0

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What Customers Say

I had an excellent experience with Cool Rescue for my AC repair. From start to finish, everything was handled professionally and efficiently. Scheduling was quick and easy, and the technician, Brody, arrived right on time. What really stood out was Brody’s honesty and transparency. He explained the issue clearly without trying to upsell unnecessary repairs, which I really appreciated. The pricing was more than fair—especially compared to other quotes I received—and there were no hidden fees. The repair was done quickly, and my AC has been running perfectly ever since. Brody was knowledgeable, friendly, and took the time to make sure everything was working properly before leaving. It’s such a relief to find a company like Cool Rescue that delivers both high-quality service and great value. I highly recommend them to anyone needing reliable AC repair at a reasonable price. I’ll definitely be using them again in the future.

BEST AC COMPANY EVER! Brody and his team came out to replace my 2004 AC that was struggling and I can already see a huge difference in it! My old unit would take an hour to drop 1° and this new one dropped 4° in a matter of minutes! It’s sturdy, had great reviews and is so quiet I have to check to see if it’s on. Cool Rescue was 1 of 3 companies that I was comparing price, items and etc and they beat out everyone! They had a good machine that was recommended by several and was in my price range. They also had a great warranty and took the time to educate me on everything before I bought it and while they were installing it. The team is beyond compare! Each of the gentlemen were hardworking, respectful, trustworthy and friendly. I loved how easy it was to talk with them and saw how they took such great care around my home and animals. They cleaned up everything after they left and were absolutely pleasant! I recommend this company for anything AC.

Anytime I call, I am taken care of in a timely manner. Problem fixed and I’m very grateful. Thanks Brodie for taking such good care of us.

Brody and his team installed a new system and we are very happy with the results. They were professional, knowledgeable about the equipment and cleaned up after themselves. We even had an equipment issue shortly after install and Brody came over right away and fixed the problem.

My unit is really old and quit working. I knew I could not afford a new one but Brody came out and got it going again for me. He was very nice and reasonable. When it comes time to have to replace, I will definitely be calling Brody! I would definitely recommend him to anyone needing a/c work done. Shout out to his helper also, they were both great people

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