Honea Air Llc

Honea Air Llc works as a family owned HVAC company based in Rockwall County, Texas. They have handled heating and cooling work across the Greater Dallas area since 1977 for both homes and businesses. The crew focuses on keeping systems running through hot summers and sudden cold spells that hit the region hard. They cover new installations along with replacements and regular upkeep to avoid breakdowns that leave people without comfort. Calls come in for everything from full system swaps to quick fixes on older units that no longer hold up.

They set up complete new air conditioning systems and walk customers through the process step by step while keeping prices in line with what the job requires. When an upstairs unit failed during peak heat one crew including Mrs. Donna and Mr. Dusty arrived to restore function and check the rest of the setup for other issues. Maintenance visits happen at least yearly to test performance and spot leaks before they drain the system. Repair calls cover compressors coils and heat pumps with the same attention given to both old equipment and newer models during service across Rockwall County and nearby spots.

Homeowners mention fast response when units stop working along with clear explanations of what needs doing and costs that stay reasonable on installs. The team earns notice for showing up promptly and handling the work without extra delays even on repeat visits. Results on long term fixes vary yet the consistent speed and direct approach stand out in feedback from jobs of all sizes. DIRT Score 4.06 from 35 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We have had them out several times to fix our ac, they costed us $8000 for a new coil and compressor and it went out in less than 24 hours, since then, they’ve sent 3 people with 3 different reasons as to why it’s not working, all contradicting one another and lastly since our last complaint, they sent the police to our house because of an “altercation” which never occurred, the only thing that occurred was our house hold questioning why they’d treat a 30 year plus customer this way and now they refuse to come back and fix it! Highway robbery, they took our 8 grand and ran, DO NOT TRUST THESE PEOPLE THEY ARE A JOKE!!! ABSOLUTELY ZERO CUSTOMER SERVICE AND THEY ARE LIARS! DO NOT USE HONEA AIR FOR ANY REASON WHATSOEVER!!!”

“I had Honea Air set up my new a/c system and I was very happy with their service. They were friendly and explained everything they were doing. Price was very reasonable and I was very pleased with the whole experience. Thank you Honea Air!”

“if I could give 20 stars or more, I would. Thank you Mrs. Donna and Mr. Dusty for helping our family in a pinch when our upstairs unit stopped working. Thank you also for providing considerable care and professionalism in maintaining our unit to the best of it's ability and providing best practices. it's everything a homeowner could ever ask for. THANK YOU SO MUCH!”

“I have used Honea for 10 years and they were ok for the first five years but after that they have gone downhill. They never caught my Freon leak in my old unit and I had to buy a new heat pump and they charged me $7000 for it which included installation. I have had this heat pump for a year and I kept telling them that my hot air was not blowing hot at all and they had at least three people come out and look at it and they said there was nothing wrong with it. I had to buy an oil heater to keep myself and my family warm this past winter. I called them one last time a week before my warranty was up and told them I wanted them to send their best guy out here and I wanted my heat pump to work when they left!!! They sent someone out different and he said my Freon was low and he proceeded to take care of it. For the first time in a year my heater was actually working properly! This company has gone downhill in the last few years because they are not hiring quality people. David is the owner and he is now 80 years old and only comes in a few hours in the morning and his son is running the show and maybe that’s the problem. His son Adam was extremely rude to me while I was trying to get my heat pump to work before my warranty went out. I am currently looking for a new AC company to service my heat pump because I have fired them!!! To anyone who is reading this, don’t use this company because you will regret it.”

“Our family has relied on Honea Air for more than 3 decades. They’re efficient, friendly and most importantly honest.”