Pedro Naranjo Dba Affordable Air

Pedro Naranjo runs Affordable Air out of Lubbock, Texas, where the trade centers on HVAC work for homes that face long stretches of extreme heat, sudden cold fronts, and constant dust. Local owners rely on crews that know how to keep air handlers and heat pumps moving air through those conditions without constant breakdowns. The company takes on full system replacements along with repairs that keep older units from failing during peak summer months. Homeowners in the area often reach out when bills climb or airflow drops, and the focus stays on getting equipment back in shape fast enough to handle the next weather swing.

They send Jeremy out first to walk through a house, measure needs, and lay out options for heat pumps or air handlers at a straight price. Once the job starts Carlos and Alex handle the installs, often splitting a complete changeover across two days so each piece gets proper attention. Crews explain the steps as they go, protect floors and walls during the work, and check breakers and connections before leaving. The office tracks schedules and passes along timing details plus financing choices so nothing surprises the customer mid-job. This covers new unit placement, old system removal, and follow-up checks that keep the system running right after the installers finish.

Homeowners note the crews move fast from the first call through completion, deliver solid work that holds up against Lubbock weather, and keep costs clear without added markups. Communication stays consistent as the main line and field techs both update on progress and answer questions along the way. That pattern shows up across many jobs where the team protects the property and finishes without loose ends. DIRT Score 4.91 from 269 reviews on Finds.

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“Left me with quite a mess. They damaged my floor, wall and door. They broke my attic ladder and it is hanging in my hallway. I had to call them to remind them that the breaker had to be changed. Not sure they are professional. Be careful. Price was very high. I am elderly, they took advantage of me. Two different technicians have taken photos of the damage. I should not have paid until it was fixed 100%. Maybe if they spoke better English, there would not have been a communication barrier. I just need the damages fixed. I have called the “project manager,” Jeremy, and someone from the office called me back. I was expecting a call today to find out when the repairs would be made. No calls. So today marks 3 times they have not returned my phone calls. I will call again tomorrow and see what happens. Apparently, their customer service is not very good!”

“Extremely efficient process. The technician/ sales who came out for quote was very professional, knowledgeable, technical and did not try to sell anything extra. The installers were both extremely skilled and efficient.”

“The entire experience was as great. Jeremy came out to analyze my home for heat/cooling systems, presented options, and offered me a great price. Carlos and Alex came for the 2 day install (one heat pump and air handler system each day). After explaining what they were going to do and answering questions; they went right to work. Their professionalism, experience, and skill showed as they worked consistently to ensure I was happy and satisfied with the installation process.”

“From the first call for a bid to the installation of the new unit, Affordable Air had professional service and great communication! The main office kept us informed of timing and financing options. The installation crew communicated every step of the way and took care of our home. I highly recommend this team for their professionalism, pricing and overall great service!”

“Jeremy was our salesperson and he was excellent. He explained everything Affordable Air offered with their incredible price for a brand new HVAC and A/C system. He never pushed us to make a decision. It was a very enjoyable sales experience. He was able to set up installation for the next day. The installers arrived on time and removed the existing system. They completed the install of the new system and checked everything out. We went through the check list of everything that was promised in the contract. They were very professional and did great work. They went the extra mile to ensure everything was done right and to our satisfaction. The new A/C works very well. We are super pleased we went with Affordable Air for our new HVAC and A/C. We have already recommended them to a friend of ours looking to replace his system in the near future and would recommend them to anyone we know needing a new HVAC and A/C system.”