Carlos Andara A/C & Heating

Carlos Andara A/C & Heating runs HVAC work out of Georgetown, Texas. They handle the demands of central Texas weather where summer heat pushes systems hard and winter cold snaps can still hit without warning. Homeowners in the area turn to them for air conditioning and heating fixes along with routine care to avoid breakdowns during peak months. The crew covers both residential calls and emergency visits, focusing on keeping units operational through the long hot stretches that define the region.

They send techs like Michelle to handle diagnostics and repairs on units that stopped cooling, including jobs at rural spots where response time matters most. Customers report quick fixes on compressor problems and other issues after previous shops left things unresolved, plus they offer a maintenance plan that includes regular filter changes and follow-up checks to confirm proper operation. Work often starts with a same-day or next-day call back, and they coordinate with warranty providers when units need parts like compressors replaced. The approach stays straightforward with on-time arrivals and callbacks to verify the system holds temperature after service.

Customers keep coming back for the reliable scheduling and fair costs that come with each visit, along with clear communication when a tech arrives and explains what went wrong. Reviews highlight consistent speed on rural and local calls plus solid quality that holds up after the initial repair, though one case showed a compressor swap failed to restore full function. Overall the pattern shows strong marks on responsiveness and value without extra delays. DIRT Score 4.25 from 38 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Michelle was my tech and was absolutely wonderful. I went to this company after I was lied to and left without my air fixed and it was for the best. This company is prompt, courteous, knowledgeable, and the prices are very reasonable. I would give more than 5 stars if I could . This is now my go to for any HVAC issues.”

“Amazingly responsive to my first call even though it was a rural location. Service person (Michelle) diagnosed and repaired immeciately. I subscribed to their maintence plan because they seemed so reliable and available for AC emergency. They've been very faithful in changing filters and performing required service. The best part is they show up when they say they will. Recommend them to friends and family.”

“They were selected from a warranty company we used - they were requested to go out and look at an AC unit that wasn't working. They said they evaluated it and told the warranty company that the compressor was bad. It was replaced. However, the AC unit did not work after this replacement. We called again - they went out again and told the warranty company that it needed to be cleaned. We were surprised to hear this because we just had it cleaned, so we asked for pictures and clarification but they wouldn't talk to us. Additionally, they would not send pictures to the warranty company to confirm this until 4 days after evaluating the unit - so our claim was denied. We tried to talk to the tech about what was the issue - we just really need the AC to be repaired and would have paid for what the warranty didn't cover. The contractor refused to call us and talk to us about the repairs and what was evaluated and found. After trying to talk to the tech the representative said that their initial evaluation was only for the outside unit even though we clearly requested for the interior unit to be evaluated. CTR said we had to call the warranty company, but the warranty company said CTR was not complying with what they were supposed to do. So we have been stuck in limbo without any information or confirmation of the issues. And we have no AC for several weeks in 100 degree heat. I would also add that their customer service was considerably lacking. There was no transparency when we asked for information regarding what was found or evaluated. They were not forthcoming with information and the techs seem to hide from clients.”

“Turned in my work order to ORPH on Saturday and CTR called me Sunday night to let me know they would be here to service my AC Monday between 9:00 and 1:00. Technician arrived right on time. Thought problem was fixed but said they would call back to make sure unit was cooling properly. It wasn't so they came back out that afternoon and fixed it. Very pleased with their work ethic and professional. Would not hesitate to recommend them for your AC/HEATING issues.”

“I meant to do this review the day of but got distracted, I can’t remember the repairman name but he was just great! He was so thorough in his assessment of my cooling system in my home. I just moved In and had a extremely high first bill. He did all the checks, my ac was fine. He offered other suggestions that could possibly be the problem and was very friendly and professional. I will use them in the future hands down.”