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Dalton Savoy A/C & Heating

HVAC Contractor · Georgetown, TX

Residential
Active

About

Dalton Savoy A/C & Heating operates out of Georgetown, Texas, handling all kinds of HVAC work for homes and businesses in the area. Dalton Savoy Jr. started the company after putting in years on jobs fixing and installing air conditioning and heating systems. They stick to repairs, full installations, and regular maintenance to keep equipment running through the hot summers and cooler winters around here. Homeowners call them when units break down or need checkups to avoid bigger problems later. The shop also lines up financing for jobs five hundred dollars and over plus maintenance plans that line up regular visits before peak season hits.

The crew takes on home AC repair calls, complete HVAC installations, and routine checks on furnaces and condensers. Technicians like Louis Dalton and Lewis Dalton roll out the same day for emergencies and track down problems such as loose connections that shut a whole unit down. They replace or fix only the parts needed to get things running again without pushing extra work. One homeowner got a second look after another shop said the system had to go, and the Dalton crew found the loose connection, had it fixed that day, and left the equipment running without a full swap. Another customer with both a commercial building and a house says Lewis Dalton shows up in under a day, keeps pricing straight, and does exactly what was asked without adding on unneeded upgrades.

Homeowners stick with them because the fixes last and the bills stay fair with no surprise charges showing up later. Reviews point to fast response times, straight talk on what broke and why, and solid repairs that skip full replacements whenever possible. Fair pricing and honest advice come up again and again across the jobs. Customers give top marks for how the work holds up and how the costs line up without extras. DIRT Score 5.0 from 287 reviews on Finds.

DIRT Score Breakdown

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287 reviewsView on Google

4.9

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What Customers Say

The WORST! Louis, the owner of Dalton Air, installed by my HVAC units 6 years ago, so I thought it a good idea to get the installer to fix the unit that stopped working. I had his cell phone number from back then so I texted him. But his company has become AWFUL and replaced their humans with AI. He sounded very empathetic and efficient when I first reached out to him, but a full day went by and none of his staff called to set up a time. I explained my son was sick and had to sleep on our bathroom floor, the only cool room he could sleep in. Louis seemed to be very good at being empathetic 'I'm sorry, I know you're frustrated' but strangely incapable of getting his staff to return a call. Hmm... weird for the owner to be so ineffective with his staff, surely you have access to your dashboard and can see whether or not you can get me in that day or if it will be three days, or surely you can call your staff and tell them to call me back. Despite him re-assuring me that I had been marked urgent and critical no one ever called back for THREE DAYS, despite me following up multiple times a day. Then I finally asked him if he was the owner, and there was a sheepish 'No, I'm Jerry the automated assistant for Dalton's Air.' There is literally not a human in sight - no humans pick up the phone, no humans answer texts. I felt so cheated that this was Louis' personal phone number and I was speaking to a robot! 'I'm sorry is literally meaningless coming from an AI'. It cost me days of intense heat in my house delaying my son's recovery. I just wish it had introduced itself as an AI so I'd have known not to take its reassurances as anything other than hot air. P.S. With this deep a use of AI I'd be really circumspect of all their 5 star reviews... those are probably AI as well...

Dalton Air is amazing! I had been told I needed a full system replacement by another HVAC Company and that the system should not even be run until it was replaced. I decided to get a second opinion. Dalton Air showed up the day I called them, diagnosed a loose connection, and had the system back up and running in no time. The owner called me himself to tell me what they found and how they resolved it. THANK YOU! I get asked for HVAC referrals often by my clients and I will happily share my experience!

I've known Lewis Dalton for decades and he has been the one I have turned to for my commercial building and home. He is always there in less than a day and we are backup and running. Pricing has always been reasonable and replaces and fixes only what needs to be done to get you backup and running. I give Dalton Air my highest praise and recommend him to everyone.

Louis Dalton has always been honest, dependable and knowledgeable. I've used many HVAC companies and they always want to over sell you something you don't need. Not Dalton, you get what you ask for. Will only recommend fixes as needed. My wife is in real-estate and recommends Dalton to all her clients. Mario Rangel

Tabor, the technician, did a thorough investigation of a possible furnace gas leak and also cleared a HVAC drain line. He was courteous, knowledgeable, and friendly. I consider Dalton Air my go-to HVAC service and I am grateful for the good work they do.

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