Hicken Air LLC

Hicken Air LLC works from Gilbert, Texas, specializing in HVAC installations and repairs for local homeowners. The team deals with the intense summer heat that puts heavy demands on cooling equipment throughout the region. They cover air conditioning units, heating systems, and related comfort needs that come up in Texas homes. From available details they keep things affordable while handling HVAC along with some plumbing and electrical tasks that support overall home systems. Their approach comes from knowing what the local weather does to equipment over time, especially when high temperatures run nonstop and force units into constant operation. Homeowners around Gilbert count on crews who show up ready to handle those conditions without delay.

In practice this means responding to calls for AC breakdowns during the worst heat waves, swapping out failed compressors, cleaning coils that clog with dust, and setting up whole-home generators when storms knock out power. The crew handles routine maintenance visits that catch small leaks or weak airflow before they turn into full outages, plus new system installs that match the size of houses common in the area. They also tie in electrical work for proper wiring on upgrades and plumbing fixes when condensate lines back up or drains fail. Work stays focused on getting the job done right the first time so people can get back to normal temperatures inside without repeated visits.

Customers give steady marks for quick response times even on peak summer days, solid repairs that hold up through another season, fair pricing on parts and labor, and clear updates during every step of the job. Those factors add up across hundreds of jobs where the crew fixed real issues like dead blowers or inefficient older units without pushing unnecessary extras. DIRT Score 4.57 from 424 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Highly recommend! I had several other companies tell me they would come out to fix my air conditioner but never showed up due to high demand. This company responded quickly, arrived the same day, diagnosed and fixed the issue fast, and the pricing was very fair. I really appreciated the prompt, professional service and would definitely recommend them.”

“Keenan, the technician who was scheduled to repair our air conditioner was very professional and polite. Before beginning the repairs, he explained in detail the repairs he would be doing and gave an estimated time of completion. I appreciated the information. When repairs were completed, he did a thorough inspection to ensure the system was functioning correctly. Keenan did a great job! I appreciated that he did a full inspection before leaving. He also completed the repairs in the time frame he said he would be done. Great service and would recommend Hicken Air”

“He understood my problems with 3 of my air conditioners we came up with a solution and I'm replacing them this this week. I'm very pleased. Thank! I'd like to tell you the hole process of replacing my air conditioner started with Keenan, who inspected everything and came up with a plan. I replaced 3 systems complete. When they were finished Kennan returned two weeks after installation and rechecked everything to make sure all units worked perfectly. Thank you Keenan! I would also like to give the installation crew a shout for a perfect installation. Santos and Brian arrived on time, keeper me informed, covered my floors and were neet and clean. They took care of all my concerns. I've had a lot of problems with my air conditioning over the past 23 years now I feel like Hicken and there cre”

“I had an excellent experience with Hicken Air. They were incredibly responsive and accommodating to my urgent request. My technician, Pablo, was highly competent and efficient, taking the time to answer all my questions thoroughly. I also appreciated the great communication—the company reached out to let me know when Pablo was en route and followed up afterward to ensure I was completely satisfied. Highly recommend!”

“Keenan M was amazing despite all of the ups and down, I went through he made this process so very easy for us. He is awesome. I would refer him to anyone his patience, professionalism, and Courtesy deserves The attention it was 141° in my home Were soaking wet And yet he got the job done. This guy is amazing.”

“I just had a new HVAC installed by Hicken Air. Incredible system, 2-Stage operation 16SEER2 w/ Gas Furnace and quality skilled tradesman. Upon completion, I noticed the externally installed AC Hi-Press Dryer was installed in a zone of potential human damage. The old unit had the Dryer factory installed inside the AC Condensor, but new system required an externally installed Dryer. I shared my concern with installation dept and they immediately corrected the situation at NO cost parts and labor. Below is the before and after of relocated new inline Dryer. Great immediate Service and redo. Thanks Hicken Air.”

“We’ve used Hicken Air for years and have always been pleased with their service. Most recently, Raheem serviced our HVAC system and did an excellent job. He was friendly, efficient, and clearly knowledgeable. The quality of his work was evident throughout the visit, and he was a pleasure to have in our home. Experiences like this are why we continue to trust Hicken Air with our HVAC needs.”

“I had a great experience with Hicken Air, thanks to Sean. He was incredibly personable from start to finish, making the entire process easy and comfortable. He took the time to explain everything clearly, answered all of my questions, and made sure I felt confident in the work being done. I got to tag along with him for the work he did around the house and learned a ton! Sean really went above and beyond, and it made a big difference. I’d highly recommend Hicken Air, especially if you get the chance to work with him.”

“Excellent service! Trace was my technician and was very fast and professional. He quickly got our system up and running after our leasing company couldn't figure out the issue. Highly recommend!”

“Orlando was our technician, he was great! This was not the first time he’s been our technician, but it was the first time at the new house. He did a very thorough inspection of our unit and took pictures of anything that is in need of maintenance. He told us what we needed to do now, and what could wait a little while. He was prompt, professional and amazingly thorough.”