Inestroza Contracting Company Llc

Inestroza Contracting Company Llc is an HVAC contractor based in Dallas, Texas. They handle heating and cooling needs for homes throughout the area, dealing with the intense summer heat that forces air conditioners to work overtime and the winter periods when furnaces kick in. Crews travel the local highways and roads to reach job sites in Dallas and nearby Fort Worth. The business relies on its fleet of vehicles to move technicians and equipment where homeowners need help with their systems. Operations center on getting teams out for service calls across the metro region where weather swings hit equipment hard.

Their work involves dispatching trucks and vans for HVAC repairs and maintenance at houses, with drivers covering routes like highway 360 and exits near Fort Worth to reach properties on time. Office support handles incoming calls for scheduling those jobs, though response times have slipped from earlier patterns when staff stayed on top of the phones instead of staying in meetings. Crews focus on keeping systems running through the demands of Texas conditions, sending workers out daily to deal with whatever breaks in residential setups.

Customers have raised concerns over the driving habits of the workers, with reports of vehicles trying to run others off the road near campus drive in Fort Worth and incidents involving honking and gestures toward families on the highway. The phone service has also been flagged as unreliable. A former employee mentioned that the company treats its staff well but noted the drop in phone handling. These factors contribute to the overall rating. DIRT Score 1.81 from 17 reviews on Finds.

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“Teach your workers how to drive in a construction zone. Young man nearly ran me off the road so he could get across the highway to make the exit knowing he wasnt able to. Im sure it will happen again per usual second time this week on 360. Next time i will be calling the local PD and giving them the plate number along with my dash cam video to prove myself and others on the road aren't safe. I mean you look over and want to throw your hands up at innocent drivers, you most differently know you mess up.”

“Your drivers are the worst and makes your company look unprofessional. One of your drivers tried pushing my family's van into another lane. When we didn't move they honked at us, drove to our side and yelled. When he honked, my 11 year old son looked and had the audcity to flip my kid off. Disappointing.”

“They tried to run a maroon civic off the road near the campus drive exit in Fort Worth 9/6/24 around 3:40. Next time just take the next exit”

“I gave them a 4 because, I use to work for them. They really take care of the employees. I want to go back but there teller phone service is terrible. Like do they be in meetings all day or what? When I worked for they stayed answering the phones and calling. But other that I love them.. Call me, I'm ready to come back home O.Trevino.”

“This amazing family owned and operated business puts their customers first. Attention to detail is paramount. The overall office environment is one that clearly values each individuals contribution.”