Larry Baker Plumbing Heating & A/C

Larry Baker Plumbing Heating & A/C runs as a family-owned operation based in Pampa inside Gray County, Texas. They have handled local calls for more than thirty years and cover both plumbing and HVAC work with direct pricing that skips hidden charges. The shop sits at 11780 SH-152 and stays open weekdays from eight to five. Gray County homeowners face hot summers that beat down air conditioners and cold snaps that freeze pipes, plus soil shifts that crack sewer lines. This crew takes on those routine fixes and bigger replacements that keep houses running through the seasons.

They send techs like Zach to clear blocked lines the same day a customer calls, then walk through the problem and answer every question before leaving. On one job Zach arrived fast, opened the line, and kept the bill lower than expected while staying polite the whole time. Other calls involve methodical checks on appliances after each repair, with floors and cabinets protected from mess. Crews also run tests on finished work to confirm everything holds. Some larger sewer jobs get turned down if access holes already exist, forcing homeowners to find other outfits that finish the replacement faster and with fewer delays.

Customers give steady credit for quick scheduling and clear explanations on simple fixes along with fair prices that match the work done, yet they note weak points in communication when crews call only twenty or thirty minutes ahead and start the clock on arrival. Quality holds up on completed tasks but drops when jobs get refused outright. The mixed results on speed and follow-through across eleven reviews produce the overall mark. DIRT Score 2.81 from 11 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Larry Baker Plumbing took great care of us. They got us on their schedule quickly, and Zach got our line cleared in no time. He was professional and polite. He explained the issue and answered my questions. I was pleasantly surprised at the bill. Big thanks to Zach and Larry Baker Plumbing!”

“Not worth your time. I had a big job that needed to be done and because a hole had been dug to access the sewer line they wouldn’t even come out to look at it. I had another company complete the sewer line replacement in a much more professional and prompt manner. If you’re a homeowner don’t call them. Their ad at the movie theater is also very loud and annoying. I called them against my better judgement and got exactly what I was expecting.”

“I do not recommend this business for any of your plumbing needs. * This company does not schedule appointments. They have a list they go by to call clients 20-30mins prior to showing up at your residence. * Lack of transparency- We weren’t told They charge you from the time you answer your phone to have a tech come out to the time they decide the job is complete. Hours are rounded up/down to their benefit * Zach is a disgruntled disrespectful employee-He couldn’t answer a basic breakdown of the billing without having a meltdown about how he “Doesn’t get paid enough” to answer the simplest of questions. Why is this? Because they up charge on labor & parts used. * We only used this company because our water heater was under warranty which they honored, however, they milk the parts/labor to recoup their loss.”

“After getting the run around from other plumbers, the staff at Larry Baker Plumbing came through big time! They were very courteous to keep the floors & cabinets clean and methodically worked through each issue. Once they completed a task they ran the appliance to ensure it was done correctly. THANK YOU for the thorough & professional work! They cleared lines, replaced pipes, fittings, and faucets.”

“Atmos installed new meter and found we had a leak. We called Larry Baker Plumbing and were put on their list. The next day Shawn (a very nice guy) and employee showed up! Needless to say he went right to work. The following day we had our gas back! We are beyond pleased with Larry Baker Plumbing. Everyone is very friendly, courteous, and professional. We have found the plumbing company we will use from now on! We were not expecting to have gas for at least a while, but are super happy with this company! Thanks to Shawn and Brenda for taking such good care of us!😄”