Chappell Plumbing And Air, Inc

Chappell Plumbing And Air, Inc operates out of Grayson County, TX and handles HVAC work along with plumbing for homes and businesses in the area. They run 24/7 service calls, which covers emergency repairs on air conditioners, heaters, and water systems when issues hit at night or on weekends. The crew manages everything from basic tune-ups to full installs on ductless units, heat pumps, and geothermal systems, plus they handle ductwork, thermostats, and indoor air quality improvements. Homeowners in this part of Texas often deal with heavy summer heat and occasional winter freezes that push equipment hard, so having a local outfit that shows up fast for both cooling and heating problems makes a real difference.

Technicians like Alex B focus on thorough duct cleaning and air conditioning service, taking time to walk through every step so owners understand what got fixed. Brad N shows up for regular maintenance on AC units and dehumidifiers, giving straight advice on when parts might need attention later without pushing extra work. The same Brad has handled annual services and rework jobs that keep systems running right. For bigger needs, Dwight meets with customers to inspect old furnaces, lays out two clear replacement options with pricing, and answers questions on the spot before starting the job. These crews also cover drain cleaning, water heater swaps, slab leak repairs, and sewer line work when plumbing problems come up alongside the HVAC calls.

Customers keep coming back because the work quality stays high on every visit, with techs finishing jobs right the first time and explaining options plainly. They earn solid marks for fair pricing that avoids surprise charges, and communication stays clear from the first call through completion. Reviews show consistent trust in the team for both small maintenance and full equipment changes. DIRT Score 5.0 from 103 reviews on Finds.

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“Alex B came over to clean our air ducts and service our air conditioning, and she was absolutely fantastic. She went above and beyond to make sure everything was done thoroughly and took the time to explain the process along the way. Alex is incredibly knowledgeable, professional, and detail-oriented, and she was a pleasure to work with. It's rare to find someone who genuinely cares about doing an excellent job. We couldn't be happier with the service and highly recommend Alex!”

“Great work! Friendly, personable, reliable and knowledgeable team. Brad N came out to do regular maintenance on our AC and dehumidifier. He gave us honest advice on upcoming repairs and replacements without making it feel like a sales pitch. Highly recommend!”

“It’s often difficult to find a reliable, fairly priced, HVAC expert that you can trust and enjoy working with. Upon a recommendation, Chappel’s looks to be fitting the bill for us. We didn’t have a major issue, but needed some rework and an annual service, and our tech Brad handled it perfectly. He even accommodated a particular request with creativity and such a great attitude. He knows his field well but speaks with you in a common language manner to understand. So glad we found Chappel’s and looking forward to their services we will need in the future.”

“Our Furnace of 25+years stopped working and needed replacement. Had gotten an Estimate from a competitor. Then we called Dwight he came out checked out our needs. Put together a Proposal came by the next evening he presented 2 options explained each one answered my wife concerns. we went with the better option. The installation went flawless Brad and Phil did a top end install got us set up took us thru the set up and operation of system I will recommend highly 5 star company”

“This was our first time using Chappel's, what a great experience our tech Brad was nice and knowledgeable, and I felt confident in his diagnosis of our furnace repair. We will definitely be having them come back to service our A/C”