Howard Air Conditioning Service

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“I had outstanding service from Nomar V and Jamie from Howard Air and Plumbing . A neighbor recommended them and I was very happy with their professionalism and quality of work. Had a leak under the master bath sink and Nomar and Jamie diagnosed and provided clear information of what the problem was , and the flat rate cost to fix it. Very friendly and trustworthy young men in their 20’s. I will be back for future service. Don’t hesitate to contact them. They know what they are doing and good to know honest people are still out there.”

“Nick did such a great job. He was very thorough and gave a detailed explanation of everything. He even took the time to help our nervous pup get to know him so she calmed down right away and was okay with him being in our house. When Nick was finished inspecting everything, he let us know exactly what issues might need to be addressed in the future. Would highly recommend Nick and would definitely welcome him into our home again.”

“Nomar is an excellent technician and skilled tradesman. He diagnosed the leak in my ceiling and repaired it quickly and efficiently. I would absolutely recommend Howard Air and Plumbing and will definitely use their services again. Nomar is truly an asset to your company and should there be any opportunities for him to advance within the company I would highly recommend you consider him. Thank you for exceptional service.”

“I have had several problems with my HVAC unit and these guys, I believe, have always been honest with me about the repairs needed. Hayden came out to do the biannual service check and discovered my heat was not working and explained what parts needed to be repaired along with pictures and an estimate of the repairs needed. He was very professional and has great customer service skills for such a young man! I have been skeptical of this industry for taking advantage but I don’t believe this company is on the list of questionable service providers and those that do bill padding….after all, my church referred me to them so I trusted them. Fernando had been out to service my AC went it went out last summer and was exceptional with his customer service skills and honesty and transparency. It was nice to have him back to do the repairs. He fixed what needed to be fixed…. We thought…. Only to discover that my thermostat had been “ blown out” because it did not have a surge protector in it. After the repairs, this was sad to discover but the other rep that came out, Scott, to do an insulation inspection and quote explained that electrical companies have been playing with the voltages during the day and when the power surged, it knocked out my thermostat so the heating part would not signal to the unit. I don’t know if the initial problem identified was really the thermostat problem or not because I am not knowledgeable about this industry but regardless, they told me I needed a new thermostat and recommended I go purchase one. Well, I don’t have the time nor the knowledge to pick out the correct thermostat and so I asked them if they could just fix it today because Az has had a cold front move through and the house was freezing at night. They agreed and when I asked how much is was going to be, both Scott and Fernando said they were going to see what kind of discount I could get since I already paid them $1200 and signed up for insulation to be bring the house up to code. This is an older home built in the 70’s so it’s in need of several updates. To my surprise and elation, they said the thermostat would be free of charge! I was very happy to hear that! Scott did a great job of explaining what the house needed to help my HVAC unit last a bit longer and so I appreciated his customer service skills and knowledge as well. I trust these guys and would and will recommend them to my friends and family. I really don’t know if their prices are comparable or not but the fact that they provided great customer service helped me believe I made the right decision to use them. Thank you all for your great service, punctuality and great customer service skills! I believe you guys are knowledgeable and honest and that means a lot these days where profit is usually pushed over customer satisfaction. Thank you and I look forward to being a regular customer as long as I’m here in this home! God bless you all!”

“We’ve lived in Arizona for 23 years, and this past month we had to purchase our first AC unit. Howard Air was one of three bids we received, and their combination of fair pricing, professionalism, and service made the decision easy. Jermaine and Gus were our technicians, and they were outstanding. They spent the entire day—from 7:00 a.m. to 7:00 p.m.—removing the old system and installing our new Trane AC unit. That’s a long, hard day, and they stayed professional, thorough, and focused the entire time. They clearly knew what they were doing, took pride in their work, and did an excellent job from start to finish. I would highly recommend Howard Air, and especially Jermaine and Gus, to anyone needing AC work.”