Thermal Energy Heating And Cooling
HVAC Contractor · Hays County, TX
DIRT Score
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What Customers Say
“When it comes to reliable and honest service the folks at THC excel at it. They deliver superior customer service for a fair pricing. We have gone through 2 really bad installations with other installers and half a dozen technicians that never could get our systems to work right so have learned the hard the way and did a good amount of research. THC came highly recommended to us by another family member and I’m glad we listened. THC is not the most expensive nor is it the least but for the cost they will deliver outstanding service you can count on iwith a smile. We have never been happier with an AC company. Frank the owner is very knowledgeable as is Danny the technician. They answered all our questions and concerns. They had us up and running with a new system reliable system in time. Thank you to everyone at THC for making this an excellent experience.”
“I know people give reviews and recommendations about work being done by the company. But this is more than just a company. When I say they truly care about people, they do. I’m a mom of two whose husband was out of town. The owners did not want us in the heat with no ac during the hottest summer days.. they did everything possible to get us cool again. Constant communication, checking if we are ok, dropping everything to come help us. Other owners don’t do that. I got emotional because the love they showed my family during a difficult time speaks volumes!. This will always be MY GO TO AC company! Finding a honest AC company is difficult. I am writing this from my very cold house! AC is working AMAZINGLY! 10/10 recommend!”
“Got same day service when our heater went out, right as the cold showed up. THC fixed it under one hour for a great price. Request Dan when you call, he's one of their great technicians.”
“Had a different AC company come out for our usual maintenance. We fully replaced two units 2-3 years ago. They let us know one of the compressor fan motors had stopped working. We said okay it should be under warranty. We also had a membership with them for maintenance and such. Even with warranty and membership, they wanted to charge an unreasonably high amount purely for labor costs. It didn't seem correct, so we asked around. This company asked for the part and looked it up. Quoted us a MUCH lower price. The best part is they came THE NEXT MORNING and installed it in under an hour. We would have been waiting a week or so with the other company. They went above and beyond to help and give us a fair price.”
“This company is fantastic! They have come to my rescue 2 separate times on the same day! They are very humble and just kind. They ease my anxiety as well. They are beyond reasonable and do not charge an arm and a leg. Danny is awesome and a face I look forward to seeing in this situation, lol. He is very thorough and gives you tips.”
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