Matthew Borden A/C & Heating

Matthew Borden A/C & Heating runs its HVAC operations from Henderson, TX, where the focus stays on keeping homes comfortable through reliable heating and cooling work. As a locally-owned Bryant dealer the company handles design, installation, replacement, routine maintenance, and same-day repairs across air conditioning, furnaces, geothermal setups, and high velocity systems. Certified technicians show up ready to tackle whatever the local climate throws at residential equipment, from summer heat spikes to winter cold snaps that test older units. Homeowners in the area rely on them for straightforward service that fits real houses instead of pushing unnecessary upgrades.

Their crews manage full AC replacements after age-related failures or sudden damage such as a tree branch crushing an outdoor unit, plus careful installs that work around outdated electrical panels without shortcuts. Technician Juan once spent extra hours sorting out a confusing system in a new-to-owner home when another outfit refused the call. Regular visits cover central air tune-ups and heating checks on any make or model, while office staff keep scheduling simple and technicians arrive on time ready to finish the job. These details show up again in feedback about handling tough older homes and keeping systems running without repeat issues.

Homeowners give top marks for work quality that holds up over multiple seasons, fast response when units quit, prices that stay reasonable on both big jobs and service calls, and clear updates from the first phone contact through completion. The same names and experiences come up repeatedly because the team shows up prepared, explains options plainly, and leaves systems working right. DIRT Score 5.0 from 145 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have been using Borden for several years now for all my HVAC needs. I was recommended by word of mouth from a neighbor, which is always a good sign. I appreciate how punctual, considerate, and friendly everyone I’ve encountered has been, from the technicians to the office manager. It is also easy to schedule, and they even send helpful reminder calls for my seasonal maintenance contract. They’ve always had replacement filters with them that fit my systems and I never feel that they are price gouging me. Overall smooth, reliable, personable, affordable quality service!”

“I’ve been using Matt Borden for over 20 years. In that time, they replaced my AC unit twice, once because it failed due to age and another time because a tree branch fell on it. Both times, installation was seamless. On all regular service intervals, they have been professional, punctual, reasonably priced, and an absolute dream to work with! Could not recommend Matt Borden Heating and Cooling more highly.”

“Always so impressed with Borden. We have a new-to-us home and a rather mysterious HVAC system. This past fall, afree another local company called my system “cheap” and refused to come to my house when I was postpartum without AC, a friend suggested Borden. Juan came out and spent a lengthy amount of time teaching us about our system and thermostat, cleaned our unit (vacuumed cobwebs!!) and showed SO much empathy and kindness. He looked at our “””cheap””” system and instilled confidence in us that it works great. He completely reversed my crummy feelings about it all. Recently, we had Ian come out for a spring tune-up. He delicately replaced our capacitor and taught us a little more about our current unit. We know now we have some time, but should put in the back of our mind replacing at some point, which is a-ok. He was kind and courteous, so polite. I feel very trusting of Borden and sing their praises to my friends when they need a great HVAC company.”

“Borden Heating and Cooling is a fantastic company. They installed my central air a few years ago and handled challenges of an older electrical system without cutting corners. The installation was obviously done by professionals who know their job. Since then the yearly maintenance has been just as solid. The technicians show up on time and are friendly, quick and efficient. Also the owner (Matt Borden) is a genuinely good guy who clearly takes pride in a trustworthy, well run business.”

“10/10 couldn’t recommend enough. 4 mini split units with 2 condensers - Matt’s team was fantastic. Super professional, worked around us having a 7 month old baby inside, extremely clean, relocated a bush, flawless install.”