Michael Smith A/C & Heating
HVAC Contractor · Henderson, TX
DIRT Score
DIRT Score Breakdown
486 reviewsView on Google →
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What Customers Say
“I’m extremely satisfied with the service I received. From start to finish, everything was handled professionally, efficiently, and with great attention to detail. The communication was excellent, the work was completed on time, and the quality exceeded my expectations. It’s clear they take pride in what they do and genuinely care about customer satisfaction. I highly recommend their services to anyone looking for reliable and outstanding work. Thank you again for a job well done!”
“Loved how fast and knowledgeable Mr. Prince and his crewman were. The price was reasonable and they were able to bring the AC back to life! Thank you guys! I appreciate Mr. Lonnie for the referral! These guys are top notch!”
“I’m very pleased with the team at Mike Smith Heat and & Air. From the initial inspection to the installation, they were wonderful to work with. Mr. Hunter McClain completely redid my ducts and brought them up to standard. He is professional, experienced, knowledgeable, and efficient. I will be recommending him and his team every chance I get.”
“I had an excellent experience and would highly recommend them for HVAC repair. I worked with Jordan and Hunter McClain, and they were outstanding. Jordan helped me find the perfect solution for a full HVAC upgrade, offering several options with different price points and energy-saving features to fit my budget. Hunter then came out and replaced my old unit with the new one in just one day. Both were friendly, knowledgeable, respectful of my home, and left everything in better condition than before.”
“Called these guys out simply because my store manager knew the previous owner. Apparently he has since retired and the son runs it now. Naturally I figured since she knew them, they’d do us right. Tech came out and gave us a list of problems a mile long. But here’s the thing, the unit blows ice cold air and i knew something was off. I guess when he pulled onto the property of the Car Wash he thought $$$. He contacted me with thousands of dollars worth of suggestions. I have 9 carwashes in the state. One just over the river in West Monroe as well. After the tech left i had my manager call one of his competitors, their name starts with a B and ends with an ELL. They came out and found a clogged drain line and the unit was unlevel and water couldn't drain, charged us $150.00. We have replaced units in the past at my other washes but only when the unit wasn't operating and had obvious failures. This company’s tech was pushing a new unit on us and was very dramatic with his description of the “issues.” I wasn't born yesterday, i literally had to tell him several times to spit it out and give me the price, he just kept pouring it on thick about how “bad” it was. It was obvious to me. The worst part for me is the little old lady that calls them out and they do this to them, or someone that cant afford it or doesn't know better or call for a second opinion. They got me for $89 diagnostic fee but that is all. To be honest, I think they should refund it, but even with the $89 plus what i paid the other company to fix it doesn't even come close to what they wanted to charge. Save yourself the $89. As for Amerishine Car Wash, we wont be using Mike Smith Heating & Air again, thats forsure.”
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