American Services, Llc
HVAC Contractor · Hockley, TX
About
American Services Llc handles HVAC and electrical work from their base in Hockley Texas. They repair air conditioning and heating systems, handle full installations and system design, plus generator service and electrical upgrades. The company keeps technicians factory trained and uses current diagnostic tools to check problems on site. Work stays available seven days a week across Houston and surrounding areas.
Customers reach them when air conditioning fails during extreme heat, when old units need replacement after damage like flooding, or when electrical work and HVAC jobs overlap on the same property. Reviews describe fixes for warranty issues on American Standard equipment, combined AC and electrical repairs without added fees for separate trades, and generator service for long term clients. One tech named Diego handled a call with clear updates and care. Sue gets calls for quick scheduling when issues arise.
Reviewers note fast arrival times, same day repairs on many AC calls, and prices that stay consistent from quote to finish. They mention clear explanations during the job, respect for the home, and cleanup at the end. Service runs across Houston and nearby spots with no extra charges when trades combine. A few reviews flag trouble reaching the office or repeated visits that did not resolve leaks on new installs.
The business holds a 4.4 rating on Google. Most comments cover quick responses, fair costs, and reliable results on repairs and installs while a smaller set mentions unhelpful phone handling or ongoing leak problems after new equipment went in.
Service Areas
DIRT Score Breakdown
21 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Highly recommend this electrician! They were professional, friendly, knowledgeable, and very responsive. They took the time to explain everything, answered all my questions, and made sure the job was done correctly and safely. I really appreciated their honesty and attention to detail. It’s not always easy finding someone you can trust to do electrical work in your home, but I would definitely use them again, trustworthy and honest!”
“My AC went down during 95 degree/115 heat index. My go to AC guy was not responding. I was recommended to American Services. They responded and fixed my AC in a timely manner and at a very reasonable price. Very professional/knowledgeable Tech. No sales pitch. My new go to company. Highly recommended.”
“Prompt, professional, fair. I am a long term client for American Services. They have always been prompt to take care of my needs for A/C and Generator needs. They have always been professional to do the job, treat me with respect and solve the problems and clean up when they are finished. They have always been fair with the price up front and the same price when finished. They do not bait and switch like other companies.”
“These guys know exactly what they are doing. I needed work on my AC and some electrical, they did both the jobs and didn’t charge more for being different trades. This saved money and the hassle of working with two companies. I highly recommend American Services. These guys are men with integrity.”
“Came out very quickly, diagnosed the problem, and had it fixed in no time. He was polite, friendly, and kept us informed every step of the way. The price was very fair, and the service was excellent. We’ll definitely use him again if we have any other issues, and I highly recommend him!”
“Years ago I was abandoned by the AC company that I had been using. I still had a warranty but they wouldn't answer the phone. I found American Services and they bent over backwards to find out what my warranty was with American Standard and fix my problem. They have been my AC company since. They are the BEST around. Always on time, good work, good price. If it's not broken they don't fix it. The last time they were out the technician drained the shop vac that I used to get the water out of the drain pan, after he BROUGHT IT DOWN THE STAIRS from the attic! It was full and heavy (which is why it was still up there.) That's above and beyond!!!”
“They were always able to get our old AC fixed on the same day until the flood killed it. They've installed 2 systems in 2 houses for us over the past couple years. The guys worked hard and got job done.”
“Fast response time and very reasonable prices. I'm definitely keeping their number on my speed dial.”
“Absolutely horrible customer service. Find another place. The girl who answers calls was not helpful and just wanted to argue.”
“Very unprofessional, Installed a new system in house leaked for years they never could find it, just kept charging me for freon, now they say I need a new unit and they won't cover it.”
“Ask for Sue, she is amazing. Always eager to help and will get a tech out asap.”
“Very friendly and down to earth people.”
“Very unprofessional service, would not recommend!”
“Great customer service and job well done.”
“Outstanding. Shelly was very sympathetic to my situation. She was able to expedite services and provided options for the scope of work and cost. Made me feel like it was not all about the money. The service tech, Diego, showed the same empathy and professionalism.I highly recommend.”
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