Donnies Heat And Air

Donnies Heat And Air operates out of Hopkins County, TX as a local HVAC outfit that handles air conditioning and heating repairs for homes and small offices. The crew deals with the usual Texas heat demands that keep units running hard through long summers and occasional winter cold snaps. They respond to calls about units that stop cooling properly or need parts replaced after warranty claims get involved. Technicians like Josh show up for these jobs and work through the details with customers who have tried other outfits before. The company has seen some staff changes over time but keeps a core group that knows the local equipment and common breakdowns in this area.

They handle service visits for air conditioning systems that quit working or run inefficiently, sending techs out to diagnose and order needed parts like Cody did on one call. Josh gets mentioned often for his knowledge on A/C setups and he brings workers who treat the job like it matters to the household. Customers report clear explanations during the work and quick fixes on office or home units that had been dragging down comfort. The outfit manages traffic and scheduling in a busy county while trying to keep things straightforward without extra layers. Recent jobs show them sorting through electrical ties to A/C units and getting systems back online faster than expected on repeat visits.

Reviews split on how well the office stays in touch after the first visit but customers keep noting the solid fixes and straightforward pricing that Josh and the team deliver. Speed and quality come up when the right tech shows and communication improves once the owner steps in on tougher calls. Folks in Hopkins County stick with them for A/C work because the crew feels reliable once the job starts even if early calls need follow up. DIRT Score 3.18 from 65 reviews on Finds.

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“They are very friendly and nice people, but their communication is horrible! Donnie‘s plumbing came out November 20 24 because my dishwasher was not working correctly and I put in a claim through my home warranty company. Cody at Donnies told me that they would order the part and get back with me but never did. I called my home warranty company and each time they would get in contact with Donnie’s and Donnie’s with promise them to reach out to me, but they never reached out. Here we are one year later and the warranty company has decided just to give me a whole new dishwasher since I have went a year without one. 🤯”

“I have had hit and miss service from this location, but after my last service with the owners own son, I know these gentlemen care for their customers. They have had some turnover of some less than steller employees, and seem to have turned over a new leaf. They have to deal with so much traffic and receive so many calls a day for jobs, it is astounding that they are not plum wore out in this Texas heat. I applaud father and son team Donnie and Josh for their hardwork. Thank you for the care and expertise (and for the beautiful new ac unit) you took, in taking care of my family.”

“We called Donnie's for our office plumbing issues. They were fast, very professional and cleared our issue quickly. The techs sent were clear in their communication with us the entire time and we highly recommend the team at Donnie's!!”

“This is the only company I will ever trust with any electrical and A/C needs. Josh is the most amazing and knowledgeable A/C guy my husband and I have ever encountered. Everyone from the ladies in the office to Josh and his workers treat you like family ( literally) and are always transparent with any issues and costs. Ive been using this company for 4ish years now and will never use anyone else. Josh was such a great help when our central heating and air bit the dust, he took the time to teach us how to take care of it properly.”

“Technicians were friendly and pleasant to work with worked hard on my problem would recommend this company to family and friends 👍”