Bert Black - AC Heating Plumbing Electric

Bert Black handles HVAC work for homeowners in Hot Springs, TX. Operating from there, they concentrate on air conditioning and heating installations, fixes, and regular checks. The company started with a broad approach to home services covering plumbing and electrical too, yet their strength in HVAC comes from dealing with the area's demanding climate that puts extra strain on equipment. Locals reach out when summer heat pushes units hard or winter calls for reliable heat that holds up without constant issues.

In practice Bert Black sends techs out for HVAC repair and replacement jobs when a unit quits during peak summer. They do maintenance visits that include checking coils and filters plus duct cleaning to clear out buildup that hurts efficiency. Safety inspections on heating gear help catch issues before they lead to breakdowns, and they handle air conditioning tune ups along with full system swaps when older equipment can't keep up anymore. Quotes come quick through their booking setup and crews show up ready to finish the work on the spot without dragging things out over days.

Homeowners keep coming back because the work holds up under real conditions and the crew shows up when promised. Reviews point to fast response times on urgent calls, clean and lasting fixes that avoid repeat visits, straightforward pricing without surprise adds, and direct updates during the job so nothing feels left in the dark. That track record adds up over hundreds of jobs in the area. DIRT Score 4.68 from 373 reviews on Finds.

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“We had a great experience with Ryan the plumber! He fixed an issue that had never been properly resolved before. He was patient with all of our questions, very helpful, and made sure the job was done right. He had to come out multiple different times due to the nature of the job and was professional each visit. Pricing seemed very fair as well. We would definitely recommend him!!”

“Ryan did excellent work! He put in extra effort to make sure everything was right! He arrived early and was very professional and thorough. He'd done work for us before and gave the same great service as last time. Bert Black Plumbing gets my highest recommendation!”

“This service was for plumbing issues. Bert Black plumbing technician, Joshua called, introduced himself and to inform me that he would be headed our way and also gave me an estimated time of arrival. He arrived and serviced the leaking faucet and also checked all the faucets after an ice storm and freezing temperatures for several days. Joshua did an excellent job and was a very nice and kind technician. We are sold on Bert Black, and will call them for all our HVAC, plumbing and electrical needs. From the live agent scheduling the service to the technicians, always courteous, listens to the problem you are having. You will receive emails or text messages on your service order to keep the you, the customer informed. Thank you Bert Black for the excellent service you have provided us!”

“They done a good job for me fixing my thermostat, on my property off Count Fleet Lane in Hot Springs, AR, it did take them a couple trips to get it repaired, but they did it at no charge. I’d definitely recommend them again.”

“I initially gave them a 5 star review. However, the repairs they made, at a cost of over $3k, did not fix the problem. I was promised a call from a supervisor. After waiting 3 days I called them. Milan was the supervisor I spoke with. He said he would talk to his boss and get back with me to schedule one or both of them out for a first hand look. That was five days ago. Left another message yesterday. No reply. Our water still comes out milky after a month. They cannot offer a plausible explanation that warrants the work they did that did not solve the problem. We paid over 3k for a new water that I now suspect we did not need. The old one was only 4yrs old. Stay away from this company.”

“The folks @ Bert Black are awesome…they are fast, efficient, friendly and clean up afterwards. Ryan tracked down a hard to diagnose problem and spent the time needed to resolve all the issues. Our problem was with banging pipes when our new washing machine fills”

“The quote portion of my dealings with Jeremy went very well. He was attentive, knowledgeable and through. Follow ups were not too often, allowing me to research before I make a decision. I appreciate that business tactic.”

“The service rendered by Jon was very much appreciated. His patience and customer commitment is something that you don’t see a lot of anymore. We are thankful for his help.”

“We are so impressed with the service we received yesterday. Our technician, Josh Daniel, was knowledgeable, respectful, thorough, and extremely reasonable in price. When our service technician asked my husband if he served in the military, Josh’s reply was, “thank you for your service”. We are thoroughly happy with our service. We will definitely be recommending Bert Black AC Heating Plumbing Electric. Thank you for making our experience enjoyable.”

“I have been using Bert Black for almost 12 years and never felt like I've been taken advantage of before last week. We new going into the visit that our condenser motor was bad and I was pretty sure that it had a universal motor on it to begin with. The tech that came out told my wife that because our condenser was so old they could only get a motor direct from Lennox and that was the only option and charged us $755 for the motor and $85 for the service work. Since it was dark the night before when I was looking at it I assumed I was wrong. Two days later our fan blade came loose , the condenser was shaking really bad and I had to reattach it . While I'm out there reattached the fan blade and am checking the motor I notice that it we were sold another universal multi horse condenser motor,”