Middleton Heat & Air

Middleton Heat & Air works out of Hot Springs as an HVAC outfit that handles heating and cooling for local homes. They stick to residential jobs that keep systems running through the area's long hot stretches and the occasional cold snap that hits in winter. The crew takes on air conditioning repairs, heater fixes, and new unit setups when the old ones give out, along with duct work and add-ons like whole-home air cleaners. Homeowners around here see plenty of wear on equipment from constant summer use, so the company keeps crews ready for those common breakdowns that leave houses too warm or too cold.

Their day-to-day covers full maintenance visits to catch small issues before they turn into big ones, plus 24/7 emergency calls when a system quits at night or on weekends. Technicians install modern thermostats and handle geothermal setups for folks wanting more efficient options. They also manage duct repairs and replacements that improve airflow in older houses, and they offer maintenance plans that schedule regular checkups along with financing help for bigger jobs like full replacements. In Hot Springs the heat and humidity push air conditioners hard all season, which means quick response on repairs makes a real difference when indoor temps climb.

Customers keep coming back because the work shows up on time, gets finished without dragging out, and holds up after the crew leaves. Reviews point to fair pricing on both small fixes and larger installs, plus clear updates during jobs so homeowners know what is happening. Speed on emergency calls and solid results on heater and AC repairs stand out as steady strengths. DIRT Score 4.68 from 382 reviews on Finds.

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“Did not install unit correctly which resulted in black mold developing. Refused to fix their problem unless I paid for the repair even though Entergy, the construction guy who removed the black mold and Middleton's own technician said it wasn't installed correctly. You can see in the photo an obvious gap between the unit and the outgoing duct. All the cool air goes through there a instead of cooling the house.”

“They were very professional and came in and got the job done. My system works great and they showed me how to use the thermostat , and about the filters. They cleaned up after they were finished, I was very pleased.”

“We noticed an issue with our unit. We chose you to look into it. Your technician came over, told us to buy a new unit for 3 thousand … then it jumped to 10 thousand dollars. He said “people do it all the time.” This man then sat out in his truck for twenty minutes making phone calls. He did not do a thorough job checking into the actual issue. We didn’t have a good feeling about him. We then called Daniell heat and air. They came right over after your guy, diagnosed the actual issue, gave us our estimate and quickly fixed our unit at a fraction of the price and without replacing the entire unit. Hire more professional people!! I’m very disgusted that you still charged us 95 dollars for your “service.” We won’t be calling you in the future.”

“Horrible, a service technician came out in the morning and reported I needed a new condenser and heat strip for my unit and I would receive a estimate the next morning. After receiving no call I contacted the office that next afternoon and was told by the end of the day I would receive an update. After receiving no update 2 days later I contacted the office and was told they were very busy and unsure when I would receive an estimate. At this point I asked for a refund of my service call due to the unreliability of the company and failure to keep me informed. I was told a manager would have to approve this. There is absolutely no way I would trust a company to make several thousand dollars in repairs when they do not have the ability to minimally keep a customer informed about what w”

“William was on time, professional, honest, upfront, down to earth. I could not ask for a better tech to come to my home. He made me feel comfortable that his knowledge and work completed was top of the line. The ladies in the office were greatly helpful and knowledgeable on what I expected and and honest with me about their scheduling and the time frame of getting their tech here to fix my a.c. unit. When William came out the first time, he made all the calls for parts and warranty to ensure I had the right info to proceed with repair and what it would cost. He even checked under my home to make sure it wasn't leaking air underneath. I'm extremely pleased with their work and knowledge. I would recommend William to anyone!”

“I’ve always been pleased with Middleton, but Sandi did an excellent, and thorough job on our semi-annual maintenance this time. She did air flow measurements, and found some papers that were blocking part of the cooling coils. Really very pleased with her performance.”

“Khary showed up as expected and was a very down to earth person with a professional attitude. There was an issue with our unit which he made sure to find the part needed and install it the same day. He also made sure we were given the best price possible. Great company and staff.”

“Cole Dugan with Middleton Heat and Air was amazing! He was through and very knowledgeable. He went above and beyond what was expected. He even found a water leak from our fridge. I would recommend Cole and will make sure to request him anytime we need service.”

“Ac frozen bad inside and outside. I will always call Middleton heat and air. They did great. Hunter was excellent. Hot Springs, AR”

“I was very pleased with my service as well as my technician. He was pleasant and understanding and came immediately over when they had a cancellation. He notified me when he was at my home even though I was right behind him and understood I had my dogs to get in order and was very kind, even waved a little of the call out fee for the cost of the AC maintenance. In which the bill was pretty high, but I was behind on getting it maintained but overall I was pleased. I did not have to pay a yearly contract just a call out fee, in which the waved. That took a little off the bill. Every bit saves helps thank you Middleton Middleton and Air.”