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One Hour Heating & Air Conditioning

HVAC Contractor · Hot Springs, AR

Residential
Active

About

One Hour Heating & Air Conditioning is based in Hot Springs, Texas and specializes in HVAC work for homes throughout the region. They deal with the demands of a climate that brings intense summer heat and some cold snaps in winter. Local houses often need strong cooling capacity to handle the humidity and high temperatures that hit during peak months. The crew takes on everything from basic maintenance calls to full system installs when old units fail. Their location in Hot Springs puts them close to customers facing these ongoing issues with their heating and cooling setups.

They provide HVAC services that cover installation of new air conditioning units designed for Texas summers, repair work on broken compressors and fans, and tune ups to prevent breakdowns during the hottest weeks. In Hot Springs, technicians often respond to calls about systems that can't keep up with the heat or have issues with airflow through ducts clogged by dust. They also handle heating repairs when temperatures drop suddenly, fixing pilot lights and thermostats that stop working right. Work includes checking refrigerant levels, cleaning coils, and replacing parts like capacitors and motors. Homeowners see them out on jobs replacing entire furnaces or adding dehumidifiers to manage moisture in the air. The approach stays practical with quick diagnostics followed by clear explanations of what needs fixing to get things back online fast.

The reviews highlight reliable response times even during busy summer periods when AC problems spike across Hot Springs. Quality stands out because repairs address the root causes rather than just temporary patches. Pricing gets noted as fair compared to other options in town. Communication from the crew keeps things clear with updates on arrival and what the work involves. These points add up to why the overall rating sits so high after handling thousands of service calls. DIRT Score 4.86 from 1892 reviews on Finds.

Services

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Service Areas

Hot Springs

DIRT Score Breakdown

Google

1892 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“I had an outstanding experience with One Hour Heating & Cooling, and Brad was fantastic! Brad was professional, respectful, and took the time to explain everything clearly so I understood my options and what needed to be done. His knowledge and patience immediately put me at ease. He worked efficiently, completed the job quickly and accurately, and showed great attention to detail throughout the entire process. It's not often you find someone who combines professionalism, expertise, and excellent customer service so well. I truly appreciate the quality of his work and the respect he showed in my home. I would absolutely use One Hour Heating & Cooling again and would recommend Brad to anyone needing heating and cooling services. If I had to do it all over again, I'd choose One Hour Hea”

“One Hour Air come out yesterday to repair our air conditioner we were charged nearly $1000 for two separate parts unrelated to each other. Our issue was the air would work sporadically if turning it off for 30 minutes it would work again but only for a short time. The tech guy said those parts were the problem, he installed new parts, turned it on and it worked but for the same short 30 minute window of time and quit again. But the tech was long gone after we discovered the problem had not been fixed at all. Hottest time of summer trying to sleep in 88 degrees inside was not fun. It’s Friday afternoon I called the office back asking for them to return but was told no one could come till Monday and we would have to go the whole weekend. I was very upset just spent $1000 on parts I didn’”

“John came to me & my sister’s house today in Hamilton Park & did an excellent job! He was very polite & thorough & went above & beyond our expectations. John was very knowledgeable about the company & told us beforehand what all he was going to do. I’d definitely recommend John & the entire company to all of my family & friends. He without a doubt gets 5 ⭐️⭐️⭐️⭐️⭐️. Thank you John for the great job!”

“He contacted us promptly and made arrangements to come look and give us a bid. He called while on the way here. He got here exactly on time as planned. He took measurements of our existing Lennox. It's 27 yrs old! It's been great but it's time for a new one. He gave us a bid on 2 new similar heat pumps. He explained all the differences between our unit and the two new ones. He listened to what we were looking for. He was very personable and polite. He answered all of our questions.”

“I can’t brag enough on Kaleb Meredith and Joe Gallistel in our repairs today. Their arrival was nothing but professional and respectful. Found the opportunity within the unit then followed a solution within a timely manner. From Troubleshooting to Problem solving an hour within my home and they were done. Quick, efficient, and most of all customer satisfaction at its finest. By going above and beyond to reduce the noise also while being called for a different reason. We greatly appreciate Kaleb and Joe here at the Isom residence. Forever one hour heat and air for the win! 🥇”

“He was very nice and very knowledgeable. I ended up signing up for the maintenance agreement and paid less for that that I would have the actual repair that needed to get done, and the repair was also done while he was here. I appreciate him wearing the foot booties, may not be a huge deal to everyone, but it is nice that they respect your property.”

“They made it to my home the same day I called. Matt was very friendly and fixed the issue caused by another service provider in a timely manner.”

“HVAC tech John was awesome, put on a new WiFi thermostat for us and double checked that all functions worked properly, checked also the air handling unit for any issues. Prompt service and expert knowledge at a super reasonable price. Thanks again, we will call if we have any other issues”

“Within the past year we moved our HVAC service contract to One Hour Heat & Air. During a recent semiannual service call our technician Brad noticed some issues with the way our system was installed (by another company) and the UV germicidal light we purchased with same installation was not installed. Brad completed the service call and we scheduled to have the corrections made and UV light installed today. Brad contacted me prior to arrival and completed the job in a timely manner. Brad has been very courteous and informative. I would highly recommend One Hour Heat & Air and Brad if you’re looking for a top notch HVAC service provider.”

“Cody was great. 2nd time he has come out over the duration of our contract. Always figures out the issue quickly and provides an explanation that you can follow/understand.”

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