Burnett Htg & A/C Service Company Inc

Burnett Htg & A/C Service Company Inc operates as an HVAC outfit right in Houston, Texas. They handle heating and cooling work for local homes, with techs who show up for service calls and repairs across the area. The company has built a track record through years of steady jobs on air conditioners and furnaces, including installs like Amana units that homeowners have kept running without issues. In a city where summer heat and occasional cold snaps put constant strain on systems, they focus on keeping equipment going rather than pushing new purchases every time. Customers note the crew stays reliable on scheduled visits and works on both older setups and newer ones.

Their work covers routine maintenance, emergency fixes, and full inspections on units that stop cooling or heating properly. Techs like Matt arrive fast after a call, often within a couple hours, and check problems in places like crawl spaces where old furnaces sit. One job involved looking at a furnace over twenty years old that could not be saved, but they explained the limits clearly and avoided extra charges. Another time a unit needed only a small repair instead of a full swap, saving the owner hundreds after a second look. They handle yearly service on systems that have run for eight years straight, showing up on time and walking through what needs attention without adding on unneeded parts. Houston homes see plenty of these calls because of dust, humidity, and heavy use, so the crew sticks to diagnosing the real cause first.

Homeowners keep coming back because the techs answer calls quick, show up when promised, and lay out options in plain terms that make sense. Reviews highlight solid explanations during visits, fair pricing on actual fixes, and no pressure to replace gear that still works. Speed stands out with responses in under two hours on many jobs, while quality comes from careful checks that catch small issues before they grow. Some mixed feedback on quotes shows why the overall mark sits in the middle range, yet most point to honest communication and results that hold up. DIRT Score 3.2 from 21 reviews on Finds.

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“Had them check out my a/c unit and said it needed to be replaced and quoted $10,000. I got a second opinion and they fixed it for $190. IF YOU LIKE GETTING SCAMMED THEN THIS COMPANY IS FOR YOU.”

“We've been using Bryant-Burnett for the past 8 years anytime we need maintenance or service, and they've consistently delivered great service. They're always quick to respond, knowledgeable, and helpful—no upselling, just honest advice and quality work. Every technician has been great at explaining what’s going on and addressing the issue efficiently. We’ll definitely continue calling them for any future maintenance or repairs.”

“Incredibly pleased with the service provided by Bryant-Burnett Heating & Air Conditioning! They were quick to respond and on time. They came out to inspect my old furnace in the crawl space and tried fixing it. No luck (as expected, it was over 20+ years old) but they were honest and transparent about pricing for a new furnace. They were able to get it done within a matter of days of my first call. Would highly recommend!”

“I couldn't recommend these folks highly enough. My call was answered on the third ring, the technician was at my house within two hours of my call (would have been one hour, but I wasn't ready for him). Matt was absolutely fantastic. Diagnosed the problem in minutes, explained everything to me clearly, and finished repairs in a little over an hour. Friendly, fast, professional, and cost was reasonable -- great customer service.”

“Excellent company to work with! They are very friendly and accommodating, with competitive pricing. They replaced my 17 year old undersized HVAC system with a larger more efficient system, and modified some of my duct work. The technicians on my project were extremely good workers and very professional. I will recommend Bryant-Burnett to my friends and family.”